Our Customer is an American multinational consumer electronics retailer whose purpose is to enrich lives through technology. They do that by leveraging their unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit stores or invite us into their homes. We have more than 1,000 stores and about 100,000 employees in the United States and Canada.

We are seeking an Agile Coach on a contract basis.

**This role will be remote while COVID restrictions are in place. The expectation is to be onsite at our Customer’s office in Richfield, MN once it is determined safe to do so**

What You’ll Do:

• Create environments for the agile mindset informed by meaningful and empirical observation. This means visualizing and radiating information, encouraging transparency, and working with your teams to find and use measures that inform continuous improvement and the health of a product team. You will help your teams to gain insight, using only metrics that matter and drive change. Measures may reflect a variety of things, from how a team knows if they are “winning,” to how their customers are succeeding, to how probes were created, and experiments run.


• Facilitate Agile gatherings and support transparency between multiple product teams, including but not limited to creating and modifying working agreements, daily stand-ups, story refinement, sprint planning, sprint reviews and retrospectives, purpose-driven visualizations, and stakeholder demonstration. You’ll be a neutral party between disciplines, helping knit engineering, product, CX/UX, and others together while honoring perspective in psychologically safe settings.


• Partner deeply with teams and leaders to identify and focus on resolving impediments at the local, and at times, global level. You’ll support teams in meeting their commitments through proactive planning and risk mitigation.


• Collaborate closely with other coaches. Our Agilists aren’t only former scrum masters, but practitioners from a wide variety of disciplines, including software development, service design, UX, consulting, management, and beyond. We pair, learn, support, and grow together.


• Train and mentor others by identifying and crafting learning experiences where you see they’re needed.


• Lead in a visible way, demonstrating Values and Way We Lead behaviors. You will mentor and train other Agile Coaches and will strive to be actively engaged in coaching connects and forums with your peer group to drive changes and positive outcomes to advance Agile and Product Practices.

Must Haves:

• Enough experience working in an Agile environment to understand the difference between Agile as a successful practice versus Agile as a business bumper sticker


• 2-4+ years of experience in the role of a Scrum Master, Agile Coach, or similar role


• Basic understanding of software development processes and practices, to apply effectively to coaching teams

Preferred Qualifications:

• 4+ years of experience coaching teams towards high performance


• Excellent oral and written communication skills, problem-solving, organizational, analytical and critical thinking skills


• Strong leadership skills and ability to influence change at all levels


• Experience in facilitating change, including collaboration with management and executive stakeholders


• Experience with software used to manage Agile work including JIRA, Confluence, Rally, Version One, or similar software

Education:

Bachelor's degree in IT, Computer Science, Engineering, Business or equivalent experience

Hours & Location:M-F, 40 hours/week. This role will be remote while COVID restrictions are in place. The expectation is to be onsite at our Customer’s office in Richfield, MN once it is determined safe to do so.

Perks are available through our 3rd Party Employer of Record

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.