Every day, Ameren is working hard to provide more reliable energy, reduce outages and restore power faster than ever before. It's all part of our ongoing commitment to keep pace with future energy needs, as we proudly continue to serve, support and invest in the communities we call home. Ameren Services provides administrative support and services to Ameren Corporation and its operating companies, subsidiaries and affiliates. Nearly 1,400 employees serve the company with business planning, communications, diversity, financial support, human resources, information technology, legal counsel, safety and supply services.

About The Position
The Digital Vendor Manager is responsible for managing and governing Digital's service providers to ensure Ameren is consistently receiving holistic IT services. In addition, provide quantifiable improvements in each service provider while building strong vendor relationships that support Ameren’s Digital strategic direction.
Key success factors considered are the management of Ameren’s Digital service providers to ensure they meet commitments while providing proactive visibility into their products, services and roadmaps.

Key responsibilities include:

Partner with Sourcing to manage the overall evaluation and selection of Digital's service providers. This includes the use of benchmarking services available to Ameren where appropriate.
Provide thought leadership on the creation of impactful and measurable Service Level Agreements (SLAs) and collaborate with Digital's Subject Matter Experts (SMEs) and Sourcing to align SLAs to applicable service providers.
Work in partnership with Ameren Legal and Digital SMEs to establish effective SOWs (Statement of Work) for Digital's professional service providers.
Manage vendor on-boarding and contract/risk monitoring.
Collaborate with embedded/technical SMES and Service Owners across Digital to ensure vendors are effectively managed and contracts are fully leveraged.
Drive ongoing process improvement initiatives to deliver increased efficiency into each vendor's related processes.
Ensure operational review meetings are established and that vendors and Digital SME(s) facilitate meetings on a routine basis.
Oversee the management of software and hardware maintenance renewals.
Participate in vendor-sponsored events that focus primarily on future products and services, industry trends, vendor partnering, vendor strategic direction and similar topics.
Keep apprised of projects and initiatives involving Digital vendors.
Maintain vendor educational materials to ensure Ameren’s Digital vendors understand Ameren’s current and future business objectives.
Participate in Digital SME training on the vendor management framework and methodology.
In collaboration with IT Sourcing, evaluate services provided by non-strategic vendors.
In collaboration with IT Sourcing, gather, analyze and report on IT cost savings and cost avoidance.
Manage vendor dispositions (exits) to ensure that the service provider transfers knowledge, assets, etc. to a new provider, as required.

Qualifications
Bachelor's degree required, preferably in Information Technology, Computer Science, Engineering, Finance or Business. MBA or Master's Degree preferred. Two or more years of relevant experience in Information Technology required. One or more years of relevant IT vendor management or contract management experience required.

In addition to the above qualifications, the successful candidate will demonstrate:

Technical/functional understanding of Hardware service providers &/or Enterprise Software service providers &/or Professional Services &/or Cloud, Data and Analytic service providers. Strong analytical, problem-solving, negotiation and critical thinking skills. MS Office and Microsoft Project Management/Planning.