Mixed Methods UX Researcher

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

Our Customer is seeking a skilled and knowledgeable Contingent Worker to serve as a Mixed Methods UX Researcher to help support our Customer's business needs. This role is onsite in one of the following locations: NYC, Redmond, WA, Seattle Stadium, and Burlingame, CA.

We’re looking for excellent communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society. They will also need to be comfortable in a fast-moving organization, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of the company.

Responsibilities:

• Work closely with product and business teams to identify research topics
• Act as a thought leader in the domain of research, while advocating for the people who could use the company products
• Design and execute end-to-end custom primary research using a wide variety of methods
• Design studies that address both user behavior and attitudes
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
• Communicate results and illustrate suggestions in compelling and creative ways
• Work cross-functionally with design, product management, content strategy, engineering and marketing
• Generate insights that both fuel ideation and evaluate designs

Skills/Qualifications:

• Bachelor’s degree with 4+ years of relevant experience within user experience, applied research setting and/or product research and development, Master’s degree and 2+ years relevant experience, or a PhD and relevant experience
• Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
• Interest in and experience executing hands-on, primary research
• Experience translating research findings into strategic narratives
• Excellent and effective communicators
• Strong attention to details, proactive

Preferred:

• Experience with consumer products, consumer insights, product development, wearable technology, or AI
• Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Anthropology, Communication, Information Science, Media Studies, Computer Science, or Economics
• Experience working with tech companies (large and small, i.e. Google, Amazon)
• VR/AR experience (i.e. wearables but on the software side of things NOT hardware)

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.