Content Developer/Instructional Designer

Our Customer’s mission is to create groundbreaking sports innovations by making their products more sustainable, building a creative and diverse global team, and making a positive impact in the communities where we live and work. Their purpose is to bring inspiration and innovation to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all.

We are seeking an innovative and highly motivated Content Developer/Instructional Designer on a contract basis to help support our customer’s business needs. The role requires a candidate who has excellent writing and instructional design skills, as well as a passion for content creation. The ideal candidate will be equally comfortable creating both digital and traditional training content and will possess a sharp eye for quality along with strong attention to detail.

What you’ll do:

• Design and deliver programs to train all levels of personnel.
• Develop tests and visual aids.
• Conduct training classes and develop criteria for evaluating the effectiveness of training activities.
• Keep abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques.
• Develop in-house programs and practices to identify developmental needs, including preparing personnel for more responsible positions and increasing effectiveness in present assignments.
• May evaluate and/or oversee contractors or vendors develop and/or administer training programs.
• May be responsible for the development of e-learning programs.
• Support a variety of training programs, including product knowledge, service, onboarding, store leadership, and store operations for Firstline employees and leaders throughout North America.
• Research, curate, design, and write training content, design activities, and resources, and work as a thought partner with the extended training team.
• Play a role in promoting new content to appropriate audiences and stakeholders.
• Help manage existing content, making timely updates and archiving what’s no longer needed.

Must have:

• 3-5 years of professional experience in training content creation, instructional design, or curriculum development.
• Additional 2 years of experience in lieu of a degree.
• Experience working in a retail store.
• Knowledge of learning theories and instructional design models.
• Experience using digital content management systems and project management tools.
• Experience with digital/mobile learning tools is a plus.
• Proficiency with Keynote and Microsoft Office products.
• Excellent written and verbal communication skills and demonstrated a history of building relationships and creating consensus across various leadership levels.
• Attention to detail, along with strong grammar and copyediting skills, plus the ability to multitask and a desire to excel in a fast-paced environment.
• Experience working with deadlines and the ability to organize and prioritize projects to make sure concurrent projects are finished on time.

Education:

• Bachelor’s degree in Education, Adult Learning, Instructional Design, English, Writing, Communications, or a related field

Hours & Location:

• M-F, 40 hours/week. This role will be a hybrid setup with 2 days remote and 3 days onsite at our Customer’s Beaverton, OR location.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.

Please note: In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines (please inform your employer if you need a medical or religious exemption). Prior to onboarding, contractors will be required to attest that they are fully vaccinated.

Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.