Senior Business Analyst, Content Governance

Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing, loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly-owned online bank subsidiary.

We are seeking a Senior Business Analyst, Content Governance on a contract basis to support our customer’s ongoing business needs. This role is 100% remote.

What you’ll do:

• Drive solutions-oriented changes to improve efficiency, process optimization, cost reduction, and mitigating risk within Content Governance
• Responsible for developing innovative solutions for strategic Marketing initiatives to specifically aid in Content Governance, such as branding and regulatory adherence
• Lead the selection, implementation, and rollout of such solutions, including integration into existing content process flows
• Collaborate with various business functions sponsors to determine project scope and vision
• Work with stakeholders and project team to prioritize requirements
• Lead the Request for Proposal (RFP) efforts to identify best-in-class software solutions
• Elicit, analyze, and validate the needs of stakeholders, be they, business leaders or end users
• Bridge the gap between Information Technology (IT) and the DCM Team by understanding, articulating, and balancing business needs against what is technologically feasible
• Liaise with business leaders and users to understand required changes to processes and software to improve efficiencies and meet content governance business objectives
• Own defining and delivering a proposed solution and technical architecture to implement content governance AI solution(s)
• Understand image generation, content governance, and brand adherence requirements
• Participate in Quality Assurance activities to ensure features and functions are enabled and optimized

Must Haves:

• 3+ years of project management, preferably Agile
• 3+ years of supplier management
• 3+ years of software development
• 3+ years of business experience driving strategies and implementing solutions
• 3+ years in generating process documentation and reports
• Machine Learning experience
• Analytical thinker, change agent
• R, Python, or Spark experience
• Prior work experience supporting Marketing functions
• Prior work experience in Financial Services
• Microsoft Visio skills are a bonus
• Experience working in and navigating a highly regulated business
• Strong problem-solving, analysis, and reporting skills
• Scrum Master certification
• Knowledge of existing and emerging Artificial Intelligence technology is a plus

Education:

• Bachelor’s Degree in Computer Science, Information Services, Information Technology

Hours & Location:

• M-F, 40 hours/week. This role will be 100% remote.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.

Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

The salary range for this position is: $51.42 - $61.42 per hour