Account Director

ABOUT US

We are an award winning, fully integrated advertising agency with offices in Chicago and Pittsburgh. We are bound by the intense desire to succeed with a relentless commitment to results. No matter the challenge, we find a path forward always working to elevate our clients’ brands and push the limits of what’s possible.

Our goal is to leave a lasting legacy by building a business where creativity thrives and curiosity is rewarded. A place that creates stories that are memorable and meaningful, and most importantly, a place where ideas spark meaningful solutions. To help businesses grow and to connect with people in the process- through insights, conversation, provocation, and inspiration.

Our experience spans a wide range of industries, with particularly deep expertise in B2B, higher education, financial services, and retail. We are fiercely independent and proud members of IPREX and AMIN, a global network of leading independent agencies. We recently were recognized by Ad Age for Best Places to Work 2026.

VP, Account Director

We are seeking a seasoned VP, Account Director to lead and retain a key client relationship. This role is dedicated to one primary client and is responsible for driving strategic leadership, day-to-day client partnership, and long-term account retention.

This is a part-time, ongoing temporary-to-permanent opportunity, beginning at 20–30 hours per week, (Tues/Wed/Thurs. 10am-3pm as a potential schedule) for the first two months, then transitioning closer to 20 hours per week on an ongoing basis. There is potential for full-time employment if the client relationship is successfully retained and expanded.

Key Responsibilities

Client Leadership & Retention

• Serve as the senior, trusted advisor and primary point of contact for the client
• Build and maintain strong executive-level relationships
• Ensure high client satisfaction and long-term partnership retention
• Anticipate client needs and proactively address risks or concerns

Strategic Oversight

• Lead overall account strategy, ensuring work aligns with the client’s business goals
• Provide strategic guidance across creative, media, and integrated marketing efforts
• Identify opportunities to grow the relationship through added value, new initiatives, or expanded scope

Agency & Team Leadership

• Partner closely with internal strategy, creative, media, other teams
• Provide mentorship and guidance to Account Executive on account to support ongoing skill development.
• Translate client objectives into clear direction for internal teams
• Ensure work is delivered on time, on budget, and at a high level of quality

Business & Financial Management

• Oversee account scope, budgets, and resourcing
• Ensure the account is managed profitably and efficiently
• Support contract renewals and scope extensions tied to retention efforts

Qualifications

• 10+ years of experience in account management or client services within an advertising or integrated marketing agency
• Proven success leading and retaining large or complex client relationships
• Strong strategic thinking, communication, and presentation skills
• Experience working directly with senior and executive-level client stakeholders
• Ability to work independently while collaborating effectively with internal teams
• Comfortable in a flexible, part-time role with evolving scope

Role Details:

• Part-time, ongoing temporary-to-permanent opportunity, beginning at 20–30 hours per week,
• Example schedule: Tues/Wed/Thurs. 10am-3pm for the first two months