Account Manager (Honolulu, HI)

With roots dating back to the 1800s, our Customer is a global professional services firm HQ’d in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Today, they are a unique group of businesses with many enduring competitive advantages. Among them are the quality of their colleagues, deep client relationships, vast global footprint, depth of intellectual capital, and cohesive and collaborative culture.

We are seeking an Account Manager on a contract basis to support our Customer’s business needs. This role is on-site in Honolulu, HI.

Responsibilities:

• Provide proactive support to brokers across policy management activities to enhance client service
• Assist with proposal preparation and presentation creation for client deliverables
• Perform administrative and clerical tasks, including photocopying, faxing, scanning, word processing, filing, and document management
• Prepare and issue client invoices while ensuring accurate internal and client-facing records
• Identify and resolve billing discrepancies to maintain accurate accounting and documentation
• Support brokers with coverage questions and policy/program adjustments to keep policies current and accurate
• Build and maintain relationships with small clients and internal team members to support service delivery
• Enter new bonds, upload documents, update client demographics, and process renewals under supervision as needed

Skills and Qualifications:

• Experience supporting policy management, client proposals, and/or broker operations preferred
• Strong administrative and clerical skills, including document preparation and file management
• Experience with invoicing, billing support, and resolving billing discrepancies
• Ability to manage policy updates, renewals, and program adjustments with attention to detail
• Strong organizational skills and ability to prioritize multiple tasks
• Strong communication skills with the ability to support internal teams and interact with clients when needed
• Relationship-building skills and a service-oriented approach
• Comfort working under supervision while developing capability in bond processing, document uploads, and client record maintenance

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.