Ad Ops Specialist (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

Our Customer is seeking an Ad Ops Specialist on a contract basis to support their business needs. This role is 100% remote.

About the Team

• Our Advertising & Promotion team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences.
• We provide digital solutions to help advertisers reach Client audiences.
• This role will be directly responsible for managing our promotional & advertising campaigns for New Verticals advertisers.

Responsibilities:

• Own the day to day management of large engagements, planning and coordinating deliverables across campaigns
• Partner cross-functionally with our account teams across our retail, grocery & convenience businesses to ensure campaigns are scoped and executed flawlessly
• Become a subject matter expert in our internal systems, tools and product capabilities across all products, verticals, and countries
• Identify recurring issues in tooling, and workflows; propose and help implement process or documentation improvements.
• Perform thorough QA across devices and entry points (app, desktop) to confirm targeting, discount behavior, eligibility, and creative rendering before launch.
• Operate- You aren’t afraid to roll up your sleeves and get to the lowest level of detail.
• You are comfortable learning new tools and becoming an expert.
• Build- You love building processes.
• You can take business requirements and put them into action to support short-term needs and long-term growth.
• Partner- You have experience working with multiple stakeholders.
• Manage- You have strong project & program management skills and can manage numerous projects at once.

Skills and Qualifications:

• You have 2+ years of experience in ad operations, digital advertising, process/project/program management, or operations; high growth startup experience preferred
• You have excellent communication skills and are able to summarize complex operational constraints clearly for non‑technical partners.
• You are extremely organized and detail oriented and can balance multiple projects and work streams simultaneously
• Comfort operating in Slack‑driven, ticket‑based workflows with multiple stakeholders and parallel priorities.

Nice to haves

• You have experience developing creative assets aligned to brand identity
• You have experience driving product improvements with product, engineering, and other cross-functional teams

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.