Program Manager (100% Remote)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

Remote Options: The position is 100% remote to the locations below, please note the specific rate that applies for each location.

We are seeking a Program Manager on a contract basis to help support our Customer’s business needs. The successful candidate will work with multiple internal teams and set up a clear rhythm of business across all stages of the product life cycle.

What You’ll Do:

• Identify critical KPIs, dashboards, and operating rhythms to help teams manage performance and create operational rigor.
• Lead and manage project update/review meetings by creating agendas, presentations, and action items.
• Document team decisions and follow up on action items and deliverables.
• Ensure that we have a clear understanding of progress and status across all teams via regular reviews & status reports.
• Manage the operational process of Business apps review workflow leveraging the offered runbook (reviewing apps for quality, sharing reports on app reviews pipeline).
• Manage recertification workflows for partners to ensure everything stays compliant.
• Communicate effectively across all levels (within the team, to cross-functional partners, to leadership).

Must-Haves:

• 5+ years of project/program management/business operations in the tech industry.
• 5+ years of experience with Software Development Lifecycle (SDLC) practices Communication, organization, management, and people skills.
• Experience with KPIs / dashboard/ report development.
• Demonstrated ability to work across multiple teams and influence.
• Ability to work across teams, convince the team, relationship building, and collaboration.
• Must know how 6 teams are doing, matrix, have regular check-ins, dates, figure out the cadence of checkpoints, rigor.
• Building a strong rhythm of business.

Education:

• Bachelor's degree in Computer engineering, business administration, or a related field.
• PMI or PMP certification preferred.

Hours & Location:

• M-F, 40 hours/week. This role will be 100% Remote to the following locations: Baltimore, MD Bedford, MA Houston, TX Los Angeles, CA and San Diego, CA.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

Please note: In order to create a safe, productive work environment, our client is requiring all contractors to be fully vaccinated according to the CDC guidelines (please inform your employer if you need a medical or religious exemption). Prior to onboarding, contractors will be required to attest that they are fully vaccinated. Boosters are required to be received by March 28, 2022, or six months after receiving the final dose of the original vaccination series, whichever is later.