Operations Analyst, Catalog (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

We are seeking an Operations Analyst on a contract basis to help create a high-quality global catalog uniquely representing all saleable products in the physical world, with a focus on scaling the growing CPG Ads business. This role is 100% remote

Responsibilities:

• Execute: You will manage systems and process frameworks to improve coverage and accuracy of the universal catalog. You’ll partner with internal stakeholders across numerous business functions in executing a best-in-class catalog strategy that drives positive customer shopping and advertiser experiences.
• Build: You will help maintain a high-quality CPG product catalog with perfect information (i.e., pictures, description, name, taxonomy), lead initiatives to ensure high data quality, monitor and drive catalog-related metrics and OKRs, and lead operational checks and controls.
• Collaborate: You will partner with the Ads and Catalog teams to prioritize work that unlocks advertising opportunities, supports the quality and integrity of the global catalog, and shape processes for operational excellence; you will be the subject matter expert across the catalog and CPG/syndicator data.
• Learn: You will learn about the product and underlying data, product roadmaps, as well as the current and future capabilities. Armed with this knowledge, you have the opportunity to influence business strategy and operations.

Skills and Qualifications:

• You have 2-3 years of experience managing high-quality processes, with excellent attention to detail.
• Ideally, you also have experience in building processes for scale, creating quality assurance practices, and instilling those in other teams
• You have proficiency in SQL and Excel/Gsheets
• You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term
• You have experience working cross-functionally, leading workstreams with different stakeholders and partners
• You are a strategic and effective communicator – your plans clearly meet expected business goals and are easy for others to follow
• You are capable of restructuring goals and the processes to meet them if business needs change at short notice
• You act with urgency. Speed excites you. You are a self-starter. You have a bias for action and excel in a fast-paced, evolving business

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.