Annotation Specialist, Natural Language Processing

Our Customer is a tech real-estate marketplace company with a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. The company’s brands focus on all stages of the home lifecycle: renting, buying, selling, financing and home improvement. They are committed to empowering consumers with unparalleled data, inspiration and knowledge around homes, and connecting them with the right local professionals to help.

We are seeking an NLP Annotation Specialist on a contract basis to support our Customer's business needs. This role is 100% remote.

This role will play a crucial role in fine-tuning and calibrating AI/ML processes that handle verbal interactions, between home buyers and real estate agents for example. Will work directly with experienced Operations Managers, ML Engineers, Data Scientist, Software Developers, Natural Language experts, and other Annotation Judges while supervised by an NLP Annotation Team Lead. Will be responsible for ensuring the quality of a number of possible elements related to projects, and advising on effective process design. From the accuracy and humanlike traits of automated chatbots answers, to the classification of elements of a conversation annotated automatically or the review of search results based on understanding of complex users queries.

Additionally, will play an essential role in defining clear guidelines which may be used by non-native English speakers. Your attention to detail and natural curiosity for language subtleties will be essential for the long term scaling of solutions.

RESPONSIBILITIES:

• Review and/or evaluate annotated data to ensure it meets quality standards and project requirements.
• Provide feedback and guidance to ML/NLP engineers to improve accuracy.
• Collaborate with NLP engineers and data scientists to optimize model performance based on annotated data.
• Develop and maintain annotation guidelines and best practices.
• Provide training data to ML/NLP engineers to establish Ground Truth data.
• Provide input/examples on Training content.
• Identify gaps in training content and suggest improvements.

MINIMUM QUALIFICATIONS:

• A Bachelor's degree in English, Linguistics or a related field.
• Experience working on NLP projects with a focus on transcriptions, localization, translation.
• Excellent attention to detail and analytical skills.
• Ability to work effectively in a collaborative team environment.
• Experience with tools and software used for NLP annotation is a plus.

PREFERRED QUALIFICATIONS:

• Experience with copywriting, UX authoring, content development around voice and brand guidelines.
• Experience with Machine-generated Speech evaluation, Search Results Evaluation, Search Query Categorization
• Experience following or managing complex processes, and working both independently and with a team to achieve a goal.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.