Associate Clinical Technical Consultant

The Mom Project is excited to partner with KARL STORZ Endoskope in their search for an Associate Clinical Technical Consultant. This role is a hybrid setup (onsite 4 days/week) in El Segundo, CA.

Location: El Segundo, CA, US, 90245
Work Flexibility: Hybrid
Pay Range: $33 - $34


Key Responsibilities:

• Provide technical assistance on KARL STORZ products.

• Develop and demonstrate product knowledge.

• Collaborate with internal teams to resolve customer issues.

• Develop strong communication and problem-solving skills.

Requirements:

• Call center/phone customer service experience required
• 2+ years of relevant experience in SPD, surgical technology, or a related field.

• High School Diploma or equivalent required; 2-year college or technical degree preferred.

• Strong communication and problem-solving skills.

• Ability to learn medical terminology and product knowledge.

Preferred Qualifications:

• 2-4 years of relevant experience.

• Certifications/Credentials preferred (CST, CRCST, CBME, CBMT, RN, CBET).

• Familiarity with endoscopic devices and procedures.

• Understanding of infection control practices and techniques.

What We Offer:

• Opportunity to work with a leading medical device company.

• Collaborative and dynamic work environment.

• Professional development and growth opportunities.

• Competitive salary and benefits package.

• Up to 10% travel per year.

Who we are:

KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.

With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.