Network & Infrastructure Deployment Coordinator (100% Remote)

Our Customer is a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. They exist to make their customers’ complex projects simple, successful and sustainable. With over 1 million customers, they have a very distinctive culture anchored in customer service. “We are a relationship business. Together we help build more than homes and office buildings. We help build relationships, trust, confidence and community.”

We are seeking a Network & Infrastructure Deployment Coordinator on a contract basis to support their business needs. This role is 100% remote.

Position Summary

The Associate Implementation Engineer coordinates branch-facing activities to support the deployment of new routers. This position keeps branches informed of installation schedules and ensures they understand the required steps for handling retired Versa devices. The role processes labor quotes from the 3rd Party Infrastructure Supplier and collaborates with the IT Project Manager and the Network Build Team Resource responsible for bringing each device online. The role focuses on communication and coordination and does not include router configuration or network activation.

Essential Duties and Responsibilities

Branch Communication and Installation Coordination

• Serve as the primary coordination contact for branch locations scheduled to receive a new networking infrastructure hardware.

• Notify branch stakeholders of planned installation dates, timing, expectations, and any required onsite participation.

• Confirm that branch stakeholders are informed and prepared before installation activities begin.

• Maintain clear, timely communication with branch contacts throughout the installation process.

• Identify scheduling conflicts, missing information, or site concerns and promptly escalate them to the IT Project Manager.

Versa Device Disposition

• Provide branches with approved instructions for the disposition, return, or other handling of the retired Versa device.

• Confirm that branch personnel understand the required disposition steps and associated timelines.

• Track device disposition status and follow up on outstanding actions.

• Maintain accurate records confirming that retired devices are accounted for and processed according to project requirements.

Labor Quote Processing

• Receive and process installation labor quotes from the 3rd Party Infrastructure Supplier.

• Review quotes for completeness and alignment with the requested installation activity.

• Route quotes through the established review and approval process.

• Track quote status, approvals, and related documentation to help prevent installation delays.

• Escalate quote discrepancies, missing information, or timing concerns to Management.

Project and Technical Team Coordination

• Collaborate with the IT Project Manager to support deployment schedules, project communications, and issue escalation.

• Coordinate with the Network Build Team Resource responsible for bringing each network device online.

• Confirm that branch contacts, supplier representative, project stakeholders, and network resources have the information needed for each scheduled installation.

• Maintain implementation trackers, status notes, and supporting project documentation.

• Participate in project status meetings and provide concise updates on branch readiness, labor quotes, and Versa device disposition.

Scope of Role

• This role facilitates installation activities but does not configure, activate, troubleshoot, or bring network devices online.

• Technical activation and network configuration remain the responsibility of the assigned Network Build Team resource.

• The position is accountable for communication, coordination, documentation, quote processing, tracking, and timely escalation.

Required Qualifications

• High school diploma or equivalent required; associate degree in information technology, business, project management, or a related field preferred.

• One to three years of experience in IT coordination, project support, vendor coordination, customer service, or a related role preferred.

• Strong written and verbal communication skills.

• Demonstrated organization, attention to detail, and follow-through.

• Ability to manage multiple branch schedules and priorities in a fully remote work environment.

• Experience using ServiceNow, Oracle, and Microsoft applications, including Outlook, Teams, Excel, and SharePoint for project tracking, communication, documentation, and administrative processing.

Desired Qualifications

The following qualifications are desired; but not required.

• Experience supporting network, infrastructure, telecommunications, or multi-site technology deployment projects.

• Experience coordinating with third-party suppliers or field-service providers.

• Familiarity with labor quote review, approval workflows, project trackers, and equipment return processes.

Core Competencies

• Branch and customer communication

• Project coordination and schedule management

• Third-party supplier coordination

• Documentation and status tracking

• Attention to detail and ownership

• Risk identification and escalation

• Cross-functional collaboration

• Time management in a remote environment

Key Working Relationships

• Branch managers and designated branch points of contact

• IT Project Manager

• Network Build Team Resource

• 3rd Party Infrastructure Supplier

• Branch Technology leadership and supporting project stakeholders

Measures of Success

• Branches receive timely, accurate installation communications.

• Labor quotes are processed and tracked without avoidable delays.

• Retired Versa devices are removed properly and documented in accordance with project requirements.

• Open risks, conflicts, and missing information are escalated promptly.

• Project trackers and status updates remain accurate and current.

• Installation activities are coordinated effectively across branch, supplier, project, and network teams.

Must haves:

• 1-2 yrs experience supporting network Infrastructure
• 1-2 yrs Experience with Microsoft applications, Service NOW, Oracle, Teams, Excel and SharePoint
• 2-3 yrs experience working on networking projects, either as a project lead or as a contributing member of a project team.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.