Associate IT Implementation Engineer

Our Customer is a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. They exist to make their customers’ complex projects simple, successful and sustainable. With over 1 million customers, they have a very distinctive culture anchored in customer service. “We are a relationship business. Together we help build more than homes and office buildings. We help build relationships, trust, confidence and community.

We are seeking an Associate IT Implementation Engineer on a contract basis to be at the forefront of technology, coordinating data services for small to medium-sized locations. You'll be involved in projects that require the ordering and installation of internet services. Your responsibilities will encompass: Coordinating the provisioning of broadband, and dedicated internet access among others. Collaborating with third-party vendors to ensure smooth installation of services for a large number of locations. You will be required to analyze, research and make decisions based on findings. This role is 100% remote in EST hours.

The ideal candidate will be detail oriented, have strong organizational and coordination skills with an understanding of provisioning of data services, can work effectively with third-party partners, and a proactive approach to meeting branch needs.

If you're passionate about IT implementation and ready to take on diverse challenges in a dynamic environment, we encourage you to apply.

Responsibilities:

• Engineer and implement the following technologies: Broadband, Dedicated Internet Access, LTE services, Satellite Services
• Manage several projects simultaneously of various sizes and types.
• Be familiar with telecommunication billing terminology
• Consult with branch resources to define needs and requirements in accordance with established standards.
• Order and facilitate the installation of data services when applicable.
• Analyze location for upgrades of data services and order via vendor portals or process.
• Work with vendors to establish requirements needed based upon services to be installed.
• Order and coordinate the installation of required hardware needed in the building by the 3rd party vendors if applicable.
• Coordinate with networking engineers for upgrade of internet services
• Request and provide IP address, bind data and circuit information to activate network services.
• Communicate conduit, data, and fiber requirements to required parties.
• Ensure timely and accurate documentation and tracking of work-order activities in defined enterprise tools. To include completion of all tasks (ServiceNow, SharePoint, Project).
• Participate in associate meetings and communicate any concerns to management.

• 1-5 years experience with implementation engineering
• 1-5 years experience with coordination of data technologies preferred.
• 1-5 years knowledge of Microsoft Office software (Outlook, Word, Excel, Power Point, Access, Visio, etc.).
• Experience with implementation engineering
• Background with working with vendors/carriers AT&T, Verizon, etc. (or similar companies)
• Ability to organize and prioritize work.
• Ability to effectively communicate verbally and in writing.
• Efficiently operate computers, tablets and mobile devices.
• Knowledge of project/task management systems preferred. (ServiceNow, SharePoint, Project)
• Familiar with basic internet hardware requirements needed for a network.
• Poise and maturity to interact at all levels of the organization as well as third-party contractors.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.


Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.