Business Analyst (100% Remote)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Business Analyst on a contract basis to help support our customer’s business needs. This role is 100% remote.

This role will support cross-functional initiatives through clear requirements definition, data-informed insights, and structured execution. In this time-bound role, you will work with internal stakeholders to help document business needs, support technical troubleshooting efforts, and contribute to project delivery across multiple workstreams. This position is expected to be performed in alignment with the policies and applicable legal requirements for temporary engagements.

Responsibilities:

• Gather, document, and validate business requirements, user stories, and process flows with cross-functional stakeholders
• Support technical debugging and issue triage by documenting reproduction steps, coordinating inputs, and tracking resolution progress
• Maintain project plans, status reports, and RAID logs (risks, assumptions, issues, dependencies)
• Translate technical concepts into clear, structured communications for diverse audiences
• Apply AI tools and techniques to improve documentation, analysis, and workflow efficiency
• Facilitate stakeholder meetings, capture decisions and action items, and drive follow-through to completion
• Ensure all documentation and deliverables are accurate, organized, and aligned with timelines
• Support access management, role-based provisioning, and security-related processes
• Coordinate across business operations and security teams to support execution and alignment

Skills and Qualifications:

• 3+ years of experience in business analysis, project/program coordination, operations, or a related role
• Strong project management skills, including planning, prioritization, dependency tracking, and status reporting
• Experience supporting technical troubleshooting, debugging, or issue triage with engineering or technical teams
• Knowledge of access management, role-based provisioning, and security operations
• Strong written and verbal communication skills with the ability to synthesize complex or ambiguous inputs
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Experience collaborating with cross-functional stakeholders, including business and security teams
• Familiarity with AI tools and practical applications for productivity, analysis, or documentation

Preferred Qualifications:

• Experience building or automating workflows using AI tools
• Strong stakeholder management experience across business operations and security functions
• Prior experience in large-scale technology organizations
• Experience working in remote or distributed team environments

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.