Business Continuity Analyst (100% Remote)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Business Continuity Analyst on a contract basis to help support our customer’s business needs. This role is 100% remote (EST preferred, but open to CST/MST/PST).

Responsibilities:

• Design and development: Create realistic and customized scenarios for tabletop testing, including potential developments or "injects" that challenge participants.
• Facilitation: Support facilitation of exercises in a low-stress, "no-fault" environment, guiding participants through the scenario and encouraging open discussion.
• Coordination and collaboration: Work with internal stakeholders (e.g., IT, legal, communications, executives from the business) and external partners to ensure exercise objectives align with business goals and risk management strategies.
• Documentation and reporting: Capture observations and key takeaways during the exercise. Produce a detailed After-Action Report (AAR) summarizing findings, identifying gaps, and providing actionable recommendations for improvement.
• Follow-up and improvement: Track and ensure that action items identified in the AAR are addressed. Update incident response plans, policies, and procedures based on lessons learned.
• Training and program management: Assist in developing and delivering training programs that support testing objectives.
• Additional responsibilities as assigned, including potentially after-hours support as needed infrequently.
• Contribute to defined, scoped, and agreed-upon initiatives that bolster resilience programs.

Qualifications

• Bachelor's degree required
• Master's degree preferred
• 3–5 years of experience in incident management, business continuity, emergency management, or a related field.
• In-depth knowledge of Business Continuity and Crisis Management frameworks leveraged to focus on an all-hazards approach to testing
• Strong facilitation skills: The ability to lead group discussions effectively, manage group dynamics, and engage diverse audiences.
• Excellent communication skills: Clear and concise writing for reports and the ability to interface with both technical and non-technical staff, including executive leadership.
• Analytical skills: The ability to assess exercise outcomes, identify strengths and weaknesses in plans, and pinpoint areas for improvement.
• Time management and organization: The capability to manage multiple tasks and keep the exercise on schedule.
• Conflict management: The ability to navigate disagreements in a collaborative, no-fault environment to draw out answers and solutions.

Preferred:

• Reporting and documentation experience
• Creating and presenting training experience
• Strong organizational skills and the ability to manage multiple projects

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.