Business Professional - Organizational Change Consultant

Northwestern Mutual Job Description Template

***Please note, that all applicants applying for US job openings must be legally authorized to work in the United States.***

Our Customer is an American financial services mutual organization based in Milwaukee. The financial security company provides consultation on wealth and asset income protection, education planning, retirement planning, investment advisory services, financial planning trust and private client services, estate planning and business planning. Its products include life insurance, permanent life insurance, disability income, and long-term care insurance; annuities; investments; and investment advisory products and services.

Our customer is looking for a Organizational Change Consultant on a contract basis to help support their ongoing business needs. This role is 100% remote.

Responsibilities:

* Orchestrating an integrated approach for organizational change, including training, communication, and sponsorship, as well as guiding others to execute the approach, in order to drive adoption and optimize the realization of business benefits. Includes taking into account and managing potential impact of changes to people, organization, and culture, e.g., performance management expectations, organizational design (organizational structure, job definitions, etc.), culture definition, and behavioral expectations.

2. Partnering with project and business leadership to identify the scope and impact of change within the context of the day-to-day experience of the end user. Recommend and develop a change management strategy, and design and implement actionable and targeted change plans within the required and optional organizational change discipline deliverables of SA&E, as well as other tools and techniques available.

3. Actively and visibly educating, influencing, aligning, and coaching sponsors, frontline leaders, and project leaders to drive effective change, manage resistance, and optimize the success of the project. Educating and supporting stakeholders in the adoption of change.

4. Identifying potential people-side risks and anticipated points of resistance, and developing specific plans to mitigate or address the concerns.

5. Partnering with business sponsors, communication, training, HR and OD specialists, and other key personnel (e.g., outcome and project managers, process leads, etc.) in the formulation of particular plans and activities to support project implementation.

6. Guiding and leading the communication and training leads to fulfill the change strategy and specific project-based plans.

7. Creating and managing measurement systems for change success, e.g., adoption, utilization, performance standards, etc. Providing input to the business sponsors and working teams to create deployment strategy and plan. Ensure change strategy and ownership is in place and functioning for the full duration of the change adoption phase to realize stated business outcomes.

8. Recommending org change component (staffing, funding, timing) of project team structure to achieve desired project outcomes.

9. Other responsibilities may be assigned as necessary.

Qualifications

- Bachelor's degree in business, Human Resources, communication, or technology, or a related field.

- A minimum of 6 years of relevant professional experience, with at least 2 years experience leading large organizational change management efforts, change management planning, and/or integrating change with project, communication, and training plans.

- A solid understanding of how people go through change and the change process.

- Experience and knowledge of change management principles and methodologies.

- Ability to stand alone in support of and advocacy for the recipient(s) of change.

- Familiarity with project management approaches, tools, and phases of the project lifecycle.

- Ability to work effectively at all levels of the organization and influence others, including executive leadership, toward a common vision. - Ability to lead in new and ambiguous situations.

- Must be a team player and able to work with and through others. - Exceptional communication skills

- both written and verbal.

- Excellent active listening, root cause identification and interpersonal skills.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.