Business Systems Analyst (CST/PST Candidates only)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

Our Customer is seeking a skilled and knowledgeable contract Business Systems Analyst to act as a liaison to the business by analyzing process/system issues and all other data processing problems for applications and systems. A typical business systems analyst is responsible for understanding the business problem, documenting requirements, procedures and problems to automate or improve existing systems and review system capabilities, partner with Engineering to execute and test the solution and support business in user acceptance testing and change management. We are looking for someone with HR technology experience who can thrive managing multiple technology projects in a very fast-paced environment. This role is 100% remote in CST/PST locations.

Responsibilities:

• Coordinate with business stakeholders to identify business requirements and translate them into scalable solutions
• Support business analyst efforts to work on daily BAU bugs, enhancements and projects.
• Work with the cross-functional teams to ensure that the most significant business operations are addressed by facilitating and documenting business processes, business and functional requirements, build business cases and support full project delivery lifecycle
• Manage various work streams, including gathering information, planning, and executing multiple projects/enhancements with little to no guidance
• Partner with Project Manager, Data Insights, Service Design, and People Engineering teams to drive execution of technology solutions that best serves the People@ goals
• Formulate and maintain solution documentation (e.g., solution design documentation, process flows, technical requirements, test scripts)
• Partner with Engineering to design technical solutions and translate business requirements into technical requirements
• Take a broad perspective to problems, and examine them from different perspectives and weighs in pros/cons to finalize the go-forward approach
• Educate and promote standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos
• Exercise rapid familiarization with multiple internal tools & applications; the business systems analyst must be able to track down information through searching documentation, connecting with subject matter experts, and following the trail of breadcrumbs to get to the most up-to-date information
• Apply the backlog grooming, attributes, review, and approval processes.
• Document detailed test scripts, build test plans and conduct internal testing with the highest quality assurance
• Support User Acceptance Testing, testing office hours, trainings and troubleshooting of defects
• Support change management through creating resources and supporting training
• Apply sound design & system governance principles to refine & prioritize requirements expressed by stakeholders
• Receive and handle escalations from stakeholders; balance empathy for stakeholders with org priorities and engineering capacity

Required Qualifications:

• Bachelor’s Degree in CS or IT-related majors (or equivalent experience)
• 6+ years of business analyst experience in a corporate environment, preferably in HR Technology
• Coordinate with business stakeholders to identify business requirements and translate them into scalable solutions
• Document detailed test scripts, build test plans and conduct internal testing with the highest quality assurance
• Manage various work streams, including gathering information, planning, and executing multiple projects/enhancements with little to no guidance
• Domain expertise
• Experience working with cross-functional teams across various levels of the organization
• Demonstrated track record of crafting clear and concise communication, critical thinking and problem-solving skills
• Flexibility to take early calls

Preferred:

• Can support business analyst efforts to work on daily BAU bugs, enhancements and projects.
• Can partner with Engineering to design technical solutions and translate business requirements into technical requirements
• Can exercise rapid familiarization with multiple internal tools & applications; the business systems analyst must be able to track down information through searching documentation, connecting with subject matter experts, and following the trail of breadcrumbs to get to the most up-to-date information. Familiarity with WorkDay or Salesforce equivalent.
• Very sound technical skills, to speak technical and business requirements
• Demonstrated experience in translating business needs into technical requirements and vice versa in order to drive understanding and buy in from a varied range of stakeholders

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA.
• Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.