Civil Process Specialist (100% Remote)

Our Customer is an American financial services and digital payments company based in San Francisco, California. They’re working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.

We are seeking a highly motivated Civil Process Specialist on a contract basis to help support our Customer's business needs. This role is 100% remote.

Responsibilities:

• Process claims involving customer funds received from third parties, including garnishments, levies, liens, and information subpoenas
• Review legal documents to ensure accuracy, completeness, and legal sufficiency
• Analyze account records to determine whether customer accounts are impacted
• Restrain and release funds in accordance with legal requirements and internal policies
• Prepare and submit response documentation to third parties within required timelines
• Communicate with customers, creditors, taxing authorities, attorneys, and court officials regarding claim status and requirements
• Maintain accurate tracking systems and documentation to support actions taken, including escalations
• Assist customers with 1099-K tax form corrections and related inquiries
• Ensure compliance with legal standards and internal procedures throughout all processes

Skills and Qualifications:

• 1-3 years of similar work experience
• Strong time management and organizational skills
• Excellent written and verbal communication skills
• High level of reading comprehension, especially with legal and financial documents
• Strong attention to detail and accuracy
• Ability to work efficiently in a fast-paced, high-volume environment
• Proficiency in Google Docs and Google Sheets
• Ability to manage sensitive information with discretion

Preferred Qualifications:

• Experience with lien, levy, or garnishment processing
• Experience with 1099-K tax form corrections

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.