Civil Process Specialist

Our Customer is an American financial services and digital payments company based in San Francisco, California. They’re working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.

We are seeking a Civil Process Specialist on a contract basis who will support the Customer’s business needs. This role will be responsible for processing claims to customer funds received from third parties. Claims include garnishments, levies, liens and information subpoenas received from creditors and taxing authorities. Also responsible for processing 1099-K corrections for customers. This role is 100% remote.

What You'll Do:

• Examine garnishments, levies, liens and information subpoenas to ensure accuracy, completeness and legal sufficiency
• Review account files to determine whether any customer accounts on the platform are implicated
• Restrain and release funds held in accounts
• Prepare response documents and submit responses to third parties according to established timelines and legal requirements
• Communicate with customers, creditors, taxing authorities, attorneys and officers of the court
• Maintain tracking system and provide details supporting actions taken in the event of escalations
• Assist customers with making 1099-K tax form corrections

Must-haves:

• 1-3 years of similar work experience
• Strong time management skills
• Excellent verbal and written communication skills
• High level of reading comprehension
• Strong organization skills
• Attention to detail
• Ability to work in a fast-paced environment
• Proficient in Google docs & sheets
• Experience with lien, levy or garnishment processing strongly encouraged
• Experience with 1099-K tax form corrections a plus

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.