Client Service Associate
Client Service Associate
Our Client - Financial Services company
- New York, NY
Job description
Our Customer is an independent investment management firm dedicated to delivering an investment experience that helps people get more out of life. They manage $1,198.7 billion in assets on behalf of clients worldwide with the help of over 8,000 highly engaged and motivated employees focused on client needs. They actively encourage their people to collaborate to find the best ideas and solutions for clients, leveraging the tremendous diversity of thought that exists across their global organization.
We are seeking a Client Service Associate on a contract basis to help support our Customer’s business needs. This role is a hybrid setup (onsite 3 days a week) in Seattle, WA or New York, NY.
Successful candidates will have experience working in a collaborative work environment for a financial services/RIA/Broker Dealer firm and have a passion for delivering outstanding client service.
What You'll Do:
- Responsible for new account set up, change requests, & processing cash raises across RIA & BD clients
- Work with client types including direct/retail investors, broker dealer platforms, institutions and advisors
- Support client communication via team email to provide white-glove service for all channels
Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have U.S. residency at the time of application.
If you are a person with a disability needing assistance with the application, or at any point in the hiring process, please contact us at support@themomproject.com.
Screening Questions
- The pay rate for this position is $20.00 - $25.55/hour. What hourly rate are you seeking for this role?
- How many years of experience do you have in customer service?
- Do you have experience working for a financial services/RIA/Broker Dealer firm? Please briefly describe