Cloud Marketplace Business Operations Lead (Santa Clara, CA)

Our Customer is an American multinational cybersecurity company with headquarters in Santa Clara, California. Their core products include advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. They are the global cybersecurity leader who continually delivers innovation to enable secure digital transformation - even as the pace of change is accelerating,

We are seeking a Cloud Marketplace Business Operations Lead on a contract basis to support our Customer’s business needs. This role will be on-site in Santa Clara, CA.

This role will act as a crucial link between the Global Cloud Alliance team, Global Sales Operations, and Field Finance teams to expand the Marketplace business. Your primary focus will be on driving deal accuracy and optimizing processes within the Lead to Cash Operations.

Responsibilities:

• Marketplace Process Support: Act as a subject matter expert for the Marketplace process, including AWS, Microsoft Azure, and Google Cloud. Provide ongoing support and enablement to key business areas (Sales, Sales Operations, Ecosystems, Finance, etc.).
• Process Development and Improvement: Identify gaps in current processes, develop new procedures, and streamline existing workflows within the Lead to Cash Operations to enhance efficiency and accuracy.
• End-to-End Deal Management: Oversee the entire deal lifecycle, from sourcing and creation to post-sale finalization of Marketplace transactions.
• Collaboration: Work closely with finance, legal, sales operations, and audit teams to ensure compliance and governance of all active agreements.
• Automation and Efficiency: Drive initiatives to refine and automate processes, improving overall operational efficiency.
• Governance and Reporting: Lead efforts in process governance and reporting, ensuring transparency and accountability in all sales activities.

Skills and Qualifications:

• Bachelor’s degree in Business, Finance, Operations, or a related field.
• Proven experience in sales operations, finance, or a related field.
• Relevant certifications in cloud platforms (AWS, Azure, Google Cloud) are advantageous.
• In-depth knowledge of cloud marketplaces, including AWS, Microsoft Azure, and Google Cloud.
• Strong understanding of Lead to Cash processes.
• Proven ability to identify and address process gaps and drive continuous improvement.
• Excellent communication and collaboration skills.
• Experience working with cross-functional teams to ensure compliance and operational excellence.
• Strong analytical and problem-solving abilities.
• Proficiency in relevant software tools and platforms.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.