Communication and Engagement Program Manager

***Please note, that all applicants applying for US job openings must be legally authorized to work in the United States.***

Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.

We are seeking a Communication and Engagement Program Manager on a contract basis to support our Customer's business needs. This role is 100% remote and candidates must be able to work during Pacific Standard hours.

What You’ll Do:

• Develop communication plans and schedules that are tailored to specific audience needs, and proactively identify opportunities for engagement
• Produce content aligned with overall strategy, effectively conveying key messaging and resonating with the target audience
• Create, edit, design, and distribute content across multiple channels (email, video, blog) to support the Expert Network and its communication initiatives
• Manage the communication delivery process and timeline; creating, testing, sending email campaigns, and measuring performance
• Proactively engage cross-functionally with sales and marketing teams to understand and assess communication needs, providing recommendations as required
• Ensure all content aligns with strategy and is consistent with brand identity, voice, and tone
• Engage with the target audience in internal forums and discussions, collaborating with cross-functional teams to provide answers and address concerns

Must Haves:

• 3-5 years of experience in Communication, Employee Engagement, Marketing, or related field
• Excellent writer, editor, and content developer
• Ability to operate at a fast pace or against tight deadlines
• Self-starter, proactive
• Ability to apply feedback

Education:

• Bachelor’s Degree

Hours & Location:

• M-F, 40 hours/week. This role is 100% remote and candidates must be able to work during Pacific Standard hours.

Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.