Compliance Program Manager (Remote - Seattle, WA)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

Our Customer is seeking a skilled and knowledgeable contract Compliance Program Manager to help support their business needs. This role is remote in Seattle, WA. Remote work with occasional in-office visits to our Seattle location.

The Compliance Program Manager will be a critical part of the DEO team collaborating with the Privacy Policy Operations Managers in management of key privacy programs. The Compliance Program Manager will support migration of privacy programs and will be responsible for overall privacy program health. Day-to-day operations include supporting daily privacy operations, identifying gaps and providing recommendations, and heavily contributing to a consolidation of privacy programs cross-platform.

The Compliance Program Manager is knowledgeable about data policies and privacy compliance requirements. They leverage a deep understanding of the developer ecosystems, privacy assessments, compliance processes, tooling, and 3P experiences with privacy requirements. They use their visibility into the ecosystem to identify refinement opportunities for technical, process, developer experience, integrity, ethics, safety, and privacy standards for 3rd party applications on the platform. The ideal candidate is curious, empathetic, principled, detail-oriented, and attuned to changing privacy requirements, as well as business and developer needs.

Responsibilities:

• Collaborate with cross-functional teams to identify and prioritize program migration and consolidation opportunities
• Manage and mitigate risks associated with program migrations and consolidations
• Identify opportunity for operational and engineering efficiency
• Assume ownership and drive actual migration aspects of various projects (technical and non technical)
• Communicate program changes and updates to stakeholders, including senior leadership, customers, and partners
• Develop and manage project timelines and resource allocation plans, lead status meetings
• Ensure compliance with organizational policies, procedures, and regulatory requirements
• Provide regular progress reports and updates to stakeholders
• Identify and implement process improvements to increase efficiency and effectiveness

Skills and Qualifications:

• Bachelor's degree in a technical, liberal arts, legal or business-related field
• Program Management: Experience managing large, cross-platform program
• Leadership & Collaboration: Proven ability to work independently and collaboratively
• Analytical & Problem-Solving: Skilled in SWOT/gap analysis and solution development
• Communication & Technical Writing: Excellent communication, leadership, and writing skills
• Computer Literacy: Proficient in Google Suite, Excel, and other productivity software
• Working in compliance, privacy, or a regulatory environment
• Privacy (IAPP), Compliance, or Project Management (PCP) certifications preferred
• Experience in tech (preferred)
• Experience managing large, ideally cross-platform programs
• Experience working independently and collaboratively
• Leading initiatives that reduced costs, gained efficiency and/or had positive impact on customers/developers
• Proficiency in leading SWOT and/or gap analysis, identifying opportunities and leading initiatives to solve those gaps
• Experience managing and organizing multiple large document files with varying deadlines
• Excellent communication, leadership, and interpersonal skills
• Strong analytical and problem-solving skills
• Strong technical and professional writing skills

Preferred:

• Shared services or (para)legal experience
• Experience in researching policy and historical documents
• Experience consolidating and migrating privacy programs
• Experience with data privacy, including GDPR, FTC, and risk/compliance management concepts in a global context
• Experience working in a global, large-scale, complex, fast-paced environment and dealing with ambiguity
• Working with third party developers
• Familiarity with the VR or gaming industry
• Ability to work effectively in a fast-paced, dynamic environment
• Strong analytical and problem-solving skills
• Industry Experience: Shared services, (para)legal, VR/gaming industry
• Policy & Compliance: Researching policy documents, GDPR, FTC, risk/compliance management
• Data Privacy: Consolidating and migrating privacy programs
• Global Experience: Working in a global, fast-paced environment with third-party developers
• Analytical Skills: Strong analytical and problem-solving skills

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA.
• Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.