Content Curator (remote)

Our Customer is a software vendor of cloud-based ERP that practices human capital management and financial management applications. They offer products and services that allow customers to oversee time tracking, procurement, employee data, financial accounting, and expense management at any time and anywhere. They continue to offer enterprise-level software solutions for financial management, human resources, and planning. Their proven methodology, expertise, community, tools, and education help ensure your organization’s success.

Our Customer is seeking a Content Curator on a contract basis to help organize and present product and related content to customers digitally. The ideal candidate has a knack for distilling complex, varied sources of content into a simple, intuitive presentation, and thrives in a fast paced, information-focused environment. The Content Curator will report directly to the leader of the Community Content Operations organization and create, curate, and manage content for the community.


Responsibilities:

• Curate and publish content to engage community members, including articles, blog posts, FAQs, product updates, knowledge articles and other relevant materials.
• Create and manage content workflows within AEM or Drupal, ensuring timely publication, consistency, and alignment with community and business needs.
• Maintain content governance and ensure brand consistency, tone, and style across all published materials
• Collaborate with the information architect, subject matter experts, and stakeholders to ensure content relevancy, consistency, and quality across content areas and taxonomy.
• Monitor content performance within the community, using insights from analytics tools to improve and optimize the content strategy.
• Manage content calendars for the community, ensuring a steady flow of fresh, relevant content for members.
• Assist in content strategy discussions by identifying trends and gaps in the content that can improve community engagement and customer satisfaction.
• Lead and mentor other Content Curators

• Bachelor’s degree in Communications, Marketing, Journalism, English, Information Science, or a related field.
• 5+ years of experience in content curation, community management, or digital marketing, preferably in a SaaS, technology, or online community environment
• Adaptable to work in a fast-paced, agile environment and juggle multiple priorities
• Editorial-minded to select and package the best content from across multiple sources and ensure clarity, consistency, and quality across all content.
• XML/HTML/CSS skills to structure content for web publishing
• Customer focused with a genuine interest in helping drive positive results and improvements for the customer community
• Excellent organizational skills to handle multiple content pieces, projects, and tasks while maintaining deadlines.
• Excellent collaboration and communication skills; able to work with cross-functional teams on initiatives and build strong working relationships
• Advanced with content lifecycle management, including versioning, editing, approval workflows, archival and deployment processes for online publication.
• Familiarity with content management systems (like AEM, Drupal, WordPress, or others) for content creation, management, and publishing
• Understanding of collaboration tools like Jira, Confluence, or similar tools
• Familiarity with Agile development processes for content initiatives alongside product teams
• Experience in localization and translation for global audiences.
• Proficiency in SEO principles and using analytics tools to measure content performance
• Project management skills to oversee multiple content projects and meet deadlines.
• Experience implementing or working with enterprise software preferred.
• Experience with HCM or Financials, ideally in the enterprise software space

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Benefits include: Medical, Dental, Vision, 401k.