Content Specialist (100% Remote)

Founded in 2008, our Customer represents a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. They exist to create a world where anyone can belong anywhere, providing healthy travel that is local, authentic, diverse, inclusive and sustainable. Their website and app uniquely leverage technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs.

Our Customer is seeking a Content Specialist on a contract basis to help support their business needs. This role is 100% remote.

Responsibilities:

• Work closely with the Content Ops Lead and Media Ops team to build and quality-check content for hotel property pages.
• Adapt workflows based on each partner's connectivity setup.
• Perform quality assurance on content integrations where connectivity exists.
• Execute full content builds where integrations are not available.
• Develop working knowledge of partner-specific requirements and processes.
• Anticipate partner needs and requirements proactively.
• Surface recurring blockers, content gaps, and partner-specific issues to the Content Ops Lead.
• Manage multiple property builds simultaneously while maintaining accuracy and quality.
• Build room-level content for hotel property pages following established standards and guidelines.
• Use AI-assisted tools and prompting techniques to draft, refine, and improve room descriptions and supporting copy.
• Review AI-generated content for accuracy, quality, and tone.
• Tag and organize property and room photography.
• Foster a collaborative and positive team environment.

Skills and Qualifications:

• 2+ years of experience in content production, editorial, marketing, hospitality, or a related field.
• Strong written English skills.
• Strong grammar, spelling, punctuation, and usage skills.
• Experience working with content creation and editing workflows.
• Comfort using AI-assisted writing tools.
• Ability to learn and apply prompting techniques for content development.
• Strong organizational skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong attention to detail.
• Ability to identify inconsistencies in content and imagery.
• Experience with photo tagging and organization.
• Proficiency with Google Suite applications.
• Strong communication and collaboration skills.
• Ability to adapt to changing workflows and partner requirements.
• Positive, team-oriented mindset.

Preferred Qualifications:

• Experience with Airtable.
• Experience with Salesforce.
• Experience with content management tools.
• Hospitality industry experience.
• Travel industry experience.
• E-commerce experience.
• Experience working with hotel or property-related content.
• EST time zone availability preferred.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements. )

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.