Conventions Specialist (Hybrid - Auburn, MA)

Our Customer is an endoscope manufacturer, offering systems for human and veterinary medicine as well as for industrial applications. They are headquartered in El Segundo, California.

Our Customer is seeking a Conventions Specialist on a contract basis to help support their business needs. This role is hybrid in Auburn, MA.

Responsibilities:

• Manage convention event processes after the initial event request and approval, including confirming inventory availability and communicating with event owners
• Manage overall order processing and coordination within the department
• Plan inventory for events to achieve inventory fill rate goals
• Create, track, and manage convention events in accordance with established procedures
• Maintain and update event inventory master files
• Process and coordinate convention shipment requests from warehouse and field locations
• Provide product recommendations and consult with internal stakeholders on event needs
• Partner with Marketing and Sales to support product requests for conventions, laboratory events, and meetings
• Coordinate with warehouse teams to manage shipments and maintain inventory levels
• Purchase replacement products for lost or damaged inventory
• Prepare daily, weekly, and monthly reports
• Resolve issues and complete follow-up activities within established service level agreements
• Stay current on promotions, policies, procedures, product updates, and system changes
• Ensure compliance with federal and state regulations, company policies, and grant committee processes
• Identify and escalate requests requiring compliance review
• Recommend process improvements to increase operational efficiency
• Maintain weekly and monthly operational reports
• Provide backup support across the department
• Mentor Convention Coordinator I team members

Skills and Qualifications:

• A minimum education level of a High School Diploma, with an advanced degree preferred
• Excellent organizational skills with the ability to prioritize workload and manage multiple tasks
• Strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to consult with internal stakeholders and provide product guidance
• Strong problem-solving and follow-up skills
• Ability to work collaboratively with Marketing, Sales, Logistics, Warehouse, and cross-functional teams
• Experience with SAP for order management and event tracking
• Ability to analyze reports and maintain inventory records
• Ability to work remotely with an appropriate home office setup
• Ability to sit for extended periods and work at a computer throughout the day
• Ability to use the telephone for extended periods
• Reliable attendance and punctuality

Preferred Qualifications:

• Enhanced product knowledge related to convention and event support
• Experience mentoring or training team members

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements. Benefits include: Medical, Dental, Vision, 401k.)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.