Corporate Digital Communications Experiences Manager

Our Customer is an American multinational beverage corporation headquartered in Atlanta, Georgia. Their many interests include the manufacturing, retailing, and marketing of nonalcoholic beverage concentrates and syrups. They are passionate about beverages around the world, with around 200 brands and 700,000+ employees across the company and bottling partners. They take deliberate action to nurture an inclusive culture that is grounded in their company purpose, to refresh the world and make a difference. They believe their culture is one of the reasons their company continues to thrive after 130+ years.

We are seeking a Corporate Digital Communications Experiences Manager on a contract basis who will support the Customer’s business needs. This role is hybrid (2 days on-site and 3 days remote/week) in Atlanta, GA.

The Corporate Digital Communications Experiences Manager will lead day-to-day publishing operations for corporate social channels (i.e., LinkedIn, Instagram, Facebook, YouTube) from content planning to publishing, engagement, and community management.

In this role, you will oversee and curate a social publishing editorial calendar, coordinate cross-functional input into content development, ensure seamless publishing operations, and continuously evolve tools, ways of working, and networked operations to support high-quality social communications.

You will thrive in this role if you are a highly organized, detail-oriented communicator who excels at planning, coordination, and using social platforms to create high-impact communications.

NOTE: Candidates must have their own laptops; the customer is not providing laptops to contractors at this time.

Responsibilities:

• Lead end-to-end social publishing operations: Build and manage a strategic editorial calendar, coordinate cross-functional input and approvals, partner with creative teams to produce high-quality assets.
• Coordinate content calendars and align with global corporate editorial process.
• Partner cross-functionally to curate and create high-quality social assets aligned to strategic communications objectives.
• Serve as primary liaison between DPC and PACS team for content development, approvals, and publishing workflows.
• Own community engagement: Monitor and moderate comments, direct messages, and audience sentiment in alignment with corporate guidelines. Identify engagement opportunities and escalate issues as appropriate.
• Integrate feedback from audiences and stakeholders to continuously improve content and engagement strategies.
• Optimize publishing operations by using enterprise tools such as Sprinklr, Adobe Experience Manager, and Digital Asset Management systems.
• Deliver superior operations - scale proven best practices, bring clarity to protocols, partner with PACS to improve workflows, etc.

Skills and Qualifications:

• Bachelor’s Degree required - digital, social, communications.
• 5+ years’ experience in digital communications, social media management, editorial planning, or related field.
• Proven track record managing high-profile corporate or leadership social media accounts and building engaged online communities in a complex, global organization.
• Strong copywriting, editing, and content development skills across social channels, website and formats (video, static, etc.)
• Ability to structure and streamline complex workflows in partnership with multiple stakeholders
• Experience with enterprise-level social media publishing, governance and analytics tools (i.e. Sprinklr, Adobe Experience Manager)
• Experience building and maintaining a strategic content calendar
• Confidence in managing stakeholder relationships and navigating multiple stakeholder needs.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements). Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.