Creative Production Manager (Hybrid - NYC)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Creative Production Manager on a contract basis to help support our customer’s business needs. This role is hybrid (3 days onsite and 2 days remote/week) in NYC.

Responsibilities:

Studio & Production Operations

• Oversee all aspects of studio management to ensure smooth daily operations and a productive creative environment
• Manage studio slot bookings by balancing client needs, in-house resources, and contingent or freelance talent
• Ensure projects are delivered on time, within budget, and meet high standards of quality and client satisfaction

Client-Facing Coordination

• Serve as the primary point of contact for clients using the studio
• Manage client expectations and ensure a seamless end-to-end studio experience
• Coordinate task management, partner communications, and program tracking
• Align client briefs with studio resources, schedules, and capabilities

Resource Management

• Coordinate allocation of in-house and contingent resources to maximize creative impact
• Partner closely with studio coordinators and freelance teams to manage scheduling and handoffs
• Onboard and manage tools and vendors that support scalability, agility, and AI-enabled workflows

Process Development & Optimization

• Develop, implement, and continuously improve studio processes, guidelines, and best practices
• Identify opportunities to increase efficiency, scalability, and production quality
• Create toolkits and operational resources aligned with strategic objectives

Reporting & Communication

• Prepare and deliver reports on studio utilization, bookings, and operational performance
• Communicate insights, updates, and recommendations to internal stakeholders and clients

Skills and Qualifications:

• 5+ years of experience in studio management, creative production, or similar operational roles
• Hands-on experience overseeing studio operations and creative workflows
• Strong project management and organizational skills with the ability to manage complex schedules
• Excellent client-facing communication and relationship management skills
• Experience coordinating resources across multiple teams, locations, or regions
• Ability to design and implement scalable operational processes
• Comfort working in a fast-paced, dynamic environment

Preferred:

• Experience using studio booking systems or production management tools
• Knowledge of digital marketing, creative production, or agency operations
• Experience working with both in-house and freelance or contract talent
• Interest in emerging technologies, process innovation, and AI-enabled tools

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.