Credit Bureau Reporting Remediation Specialist
Credit Bureau Reporting Remediation Specialist
Synchrony Financial - Financial Services company
- Remote
Job description
Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.
We are looking for a Credit Bureau Reporting Remediation Specialist on a contract basis to help support our Customer's business needs. This role is 100% remote in EST/CST hours.
Responsibilities:
- Research and understand the requirements for accurate bureau reporting while balancing the systemic nuances within multiple Systems of Record (SOR).
- Responsible for assisting Functional Remediation Specialists with the following critical knowledge:
- Understanding and application of guidance from the Credit Reporting Resource Guide
- How accounts flow from account# to account# within the lifecycle from acquisition to end of life
- Find, read, and understand the fields and data in the SOR and data warehouses, particularly the fields used to create bureau reporting
- Assist in identifying accounts in scope for bureau remediation concerns
- Perform pre-and-post remediation validation
- Perform Root Cause Analysis (RCA) to:
- Determine if accounts are still systemically reporting
- Determine why accounts may not have been updated as expected
- Determine how and when to update the systems for accuracy in reporting
- Determine when a flat file is needed and how to send a flat file to the bureaus
- Review rejected accounts from remediations and determine if additional actions are necessary
Qualifications:
- 3+ years strong working knowledge of the Fiserv, Vision+ and/or DM (Debt Manager - recovery/collections) system
- 5+ years previous work in credit bureau disputes
- kills that are a plus but not a requirement include:
- Cross functional background
- Previous work in fraud
- Knowledge of ACQA system
- Knowledge of Fiserv Query tool (ODS)
- Root Cause Analysis skills
We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.
Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have U.S. residency at the time of application.
If you are a person with a disability needing assistance with the application, or at any point in the hiring process, please contact us at support@themomproject.com.