CRM Specialist (San Francisco, CA)

Our customer is an American worldwise clothing and accessories retailer, founded in 1969. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands. Their clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.

We are seeking a CRM Specialist on a contract basis to support their business needs. This role is 100% remote.

Responsibilities:

A few things you’d own/support:

• Email, SMS, and push campaign QA + post-send validation
• Campaign calendars, deployment details, trackers, and documentation
• Weekly/monthly creative and channel performance reporting
• Basic Adobe Analytics pulls, dashboards, and A/B test readouts
• Testing programs and coordination with external partners
• Promo planning and execution support
• Meeting notes, follow-ups, briefs, and general project hygiene
• Ad hoc operational support as priorities shift

Qualifications:

• Have experience in CRM, lifecycle, retention, or digital marketing
• Are highly organized and comfortable managing lots of moving pieces
• Have strong attention to detail and are comfortable QA’ing campaigns
• Can work with performance data and turn it into clear takeaways
• Have experience with tools like Adobe Analytics, Airtable, and/or CRM messaging platforms
• Are proactive — you see something that needs to happen and take ownership of it
• Are comfortable working across email, SMS, and push
• Bonus if you’ve worked with Movable Ink, Bluecore, Attentive, or similar martech platforms.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.