User Experience Researcher

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a User Experience Researcher on a contract basis to help support our customer’s business needs. This role will have the opportunity to partner with other researchers and cross-functional stakeholders on projects to make VR more social for our users. Research is paramount to this organization’s success - foundational research is needed to identify the right user needs and people problems to tackle with product/feature solutions, and iterative evaluative research with testable prototypes is needed to provide impactful insights to the design and development teams. You are guaranteed to be pushing the boundaries of VR and AR and work with the technology of tomorrow.

What You’ll Do:

• Collaborate closely with researchers, designers, PMs & engineers to identify, define and deliver meaningful social VR products and features for the Oculus platform.
• Collaboratively and independently develop and execute research projects.
• Lead various research studies throughout all the phases of the research cycle and contextualized insights for stakeholders.
• Work with stakeholders to influence product roadmaps and strategies based on research insights.
• Manage research vendors to help augment the work of the research team.

Must-Haves:

• At least 2 years of UX Research experience working on a shipped product, conducting formative and evaluative research.
• Experience with using VR/AR/MR devices and apps is desired but not mandatory.
• Strong qualitative research skills, especially with conducting in-depth interviews, moderated prototype evaluation, thematic analysis of feedback, and generating clear narratives from user feedback.
• Verbal and written communication skills, problem-solving skills, and interpersonal skills.
• Strong ability to work independently and manage one’s time.
• Quantitative data analysis and the ability to triangulate data from quantitative and qualitative sources.
• Experience with storytelling to get traction with various audiences.
• Experience with autonomy and decision-making to balance demands and prioritization.

Education:

• BA/BS in Human Behavior-related fields, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, or Computer Science.

Hours & Location:

• M-F, 40 hours/week. The expectation is to be on-site at our customer’s Burlingame, CA office.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

Please note: In order to create a safe, productive work environment, our client is requiring all contractors to be fully vaccinated according to the CDC guidelines (please inform your employer if you need a medical or religious exemption). Prior to onboarding, contractors will be required to attest that they are fully vaccinated. Boosters are required to be received by March 28, 2022, or six months after receiving the final dose of the original vaccination series, whichever is later. The expected Return to Office date is July 2022