Data Analyst, New Verticals Merchant Onboarding and Experience

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

We are seeking a Data Analyst on a contract basis to help support our Customer's business needs. This role is 100% remote.

Responsibilities:

• Manage and process all Business ID (BVID) requests by tagging appropriate approvers, gathering required information, and completing approvals
• Manage audit and compliance requests related to BVID from Internal Audit teams
• Oversee tax retailer onboarding workflows through Slack and update associated systems with submitted business IDs
• Set up new vertical merchants for alcohol in a compliant manner
• Support store creation and merchant onboarding processes
• Assist with support requests from enterprise partnership teams
• Project manage initiatives addressing finance and reconciliation pain points for merchants
• Create scalable solutions to resolve setup errors and accelerate onboarding within Salesforce
• Partner with accounting and engineering teams to resolve invoicing and payment issues
• Own and manage the Merchant Finance Product Roadmap in collaboration with cross-functional teams

Skills and Qualifications:

• Bachelor’s degree required
• 1 to 2 years of experience in data entry or operational support roles
• Strong organizational and process management skills
• Ability to collaborate cross-functionally with finance, engineering, and operations teams

Preferred:

• Experience using Salesforce
• SQL knowledge

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.