I-9 Data Verifier (100% Remote)

A partner of The Mom Project in the automotive industry is seeking a contract Data Verifier to help support their business needs.

This role serves as one of the first live touchpoints for new hires, helping to ensure a welcoming onboarding experience while accurately completing Section 2 and supporting organizational E-Verify compliance requirements.

These individuals will be trained to virtually complete and verify Section 2 of Form I-9 for new U.S. hires by conducting employment eligibility document reviews via Microsoft Teams.

Prior I-9 experience is not required. However, candidates must be detail-oriented, comfortable conducting virtual verification processes, and capable of following established standard operating procedures.

Responsibilities:

• Conduct scheduled video-based document verification sessions with new hires via Microsoft Teams within the required legal timeframes
• Examine original identity and work authorization documents to confirm authenticity and proper association with the individual
• Accurately record document details and complete Section 2 verification in HR systems such as Workday or designated I-9 platforms
• Ensure all verifications comply with USCIS, DHS, and E-Verify requirements, including acceptable document standards and photo verification requirements
• Follow established standard operating procedures, checklists, and quality controls to minimize errors and rework
• Identify discrepancies or incomplete information and escalate issues according to defined workflows
• Provide a professional and welcoming experience while clearly explaining the I-9 verification process
• Guide new hires on required documentation, session expectations, and next steps when follow-up is necessary
• Manage appointment schedules, reminders, and follow-ups to ensure timely verification completion
• Partner with Talent Acquisition, People Services, and Onboarding teams to resolve questions and complex scenarios
• Work effectively in a remote environment, managing a steady volume of appointments and system tasks
• Meet defined SLAs, productivity, and quality performance targets
• Protect confidential and sensitive personal information in accordance with data privacy and security standards

Skills and Qualifications:

• High school diploma or GED required
• Demonstrated attention to detail and ability to follow structured processes and checklists
• Strong verbal and written communication skills with the ability to explain policies clearly and respectfully
• Comfortable using Microsoft Teams and virtual collaboration tools
• Ability to work independently in a remote environment while managing time and priorities effectively
• Strong organizational skills and ability to manage a steady case or appointment queue
• Customer-focused mindset with the ability to balance compliance and positive employee experience
• Ability to handle sensitive information with discretion and integrity

Preferred Qualifications:

• Experience with Form I-9, E-Verify, or U.S. employment eligibility verification processes
• Familiarity with HR systems such as Workday or other HRIS platforms
• Experience in high-volume, service-oriented environments such as shared services, call centers, or onboarding teams
• Experience working within SLA-driven operational models

Hours and Location:

• M-F, 40 hours/week
• 100% remote

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.