Dealer Contractual Manager (Warren, MI)

A partner of The Mom Project in the automotive industry is seeking a contract Dealer Contractual Manager to help support their business needs.

The Dealer Contractual Manager oversees a portfolio of change requests, ensuring dealer information is updated accurately and on time. This role serves as a subject matter expert on policy, processes, and procedures, while also supporting dealer compliance and providing guidance to stakeholders.

Responsibilities:

• Process contractual changes in compliance with state franchise statutes and the Dealer Sales and Service Agreement.
• Partner with dealers, dealer candidates, and internal stakeholders to gather and verify required documentation.
• Input and manage dealer change requests within the Dealer Contractual Information Change Request (DCICR) system.
• Collaborate with subject matter experts, including Legal and Market Analysis, to complete proposals.
• Counsel dealers and field personnel on contractual policies and procedures.
• Prepare dealer contracts and program enrollment forms; complete dealer activations and updates in internal systems.
• Maintain accurate contractual data in the Dealer Network Planning System and manage dealer/leadership requests.
• Draft professional correspondence and custom dealer letters for management/legal review.
• Conduct financial analysis using Excel-based reports; analyze sales and profit forecasts and provide insights.
• Complete Area Primary Responsibility (APR) notice requirements as outlined in agreements.
• Request and review background checks for dealer candidates.
• Prepare dealer add point worksheets using information from Network Planning and Investments (DNPI).
• Support legal processes by providing testimony or depositions regarding dealer request processing.
• Manage document accuracy through annual SharePoint audits, compliance checks, and proper archiving.
• Ensure quality control of dealer requests within the DCICR system.
• Assist with re-contracting activities and general office administration, including document processing, scanning, and correspondence.

Skills and Qualifications:

• Bachelor’s degree required, MBA is preferred.
• Strong computer skills in Microsoft Office Suite (Word, Excel, PowerPoint) and database management.
• Strong attention to detail with the ability to multitask.
• Effective analytical, statistical, and problem-solving skills.
• Excellent planning, organizational, and communication skills.
• Strong interpersonal skills and ability to work collaboratively in teams.
• Highly motivated, with a proactive and professional work ethic.

Hours and Location:

Hybrid in Warren, MI

• Monday: Work from Home 8-5
• Tuesday-Thursday: Work in the Cadillac Tower in Warren 8-5
• Friday: Work from Home 8-5

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.