DevOps Engineer

Our Customer was founded in 1982 in an effort to create a solid accounting firm headed by native professionals. They later branched out to other services, which is now a multinational professional services network with offices in over 150 countries and territories around the world. With more than 100,000 professionals, they provide audit and assurance, tax, consulting, and risk and financial advisory services to a broad cross-section of the largest corporations and governmental agencies.

We are seeking a DevOps Engineer on a contract basis to support our Customer’s business needs. This position is fully remote; candidates must reside in the Eastern/Central time zone, but might need to come to an office for conference, events or personal meetings etc. when needed.

This role will be defining metrics, data collection methods, and reporting mechanisms, alongside implementing a robust performance management strategy.

What You'll Do:

• Define and maintain IT performance monitoring and reporting strategy.
• Scrum Master Certification.
• Develop enhanced reporting capabilities through standardization and automation.
• Monitor the responsiveness and availability of critical websites and web applications from an end-user perspective.
• Collaborate with Application, Infrastructure, and DevOps teams to build, implement, and tune dashboards, scripts, and alerts.
• Consult with application and cloud infrastructure engineers to enhance their self-service monitoring and observability capabilities.
• Implement application monitoring, synthetic, and real user monitoring solutions following best practices across the enterprise.
• Develop Dynatrace dashboards for business processes, leveraging Dynatrace Business Events.
• Experience in cloud monitoring within AWS and Azure environments.
• Monitor infrastructure components for CPU, memory, disk space, and I/O.
• Familiar with automation, DevOps, CI/CD, and IaC tools and practices including Terraform, Jenkins, Git, Ansible, and API integration.
• Provide runbooks for other departments and recommended ideas to streamline operations, improve processes, and proactively identify potential issues.
• Enhance the observability and monitoring capabilities across on-prem, cloud, and hybrid applications.
• Provide deep visibility into application performance, diagnosing causes of performance degradation.
• Enable self-service monitoring and observability for application and cloud infrastructure teams.

Qualifications

• Bachelor's degree in Computer Science or equivalent
• 5 years of extensive experience in Dynatrace and synthetic URL monitoring, installing agents, forwarders, APIs, and leveraging performance monitoring tools to create alerts, dashboards, and conduct data trend analysis.
• Experience with automation and scripting using PowerShell
• Knowledge of on Agile and Scrum Software Development Methodologies
• Design, testing, training, implementation, and post-implementation support experience
• Should have done end-to-end implementation
• Experience with business users, implementation team members, and the implementation partner
• Microsoft Office Experience-Proficient with MS Office, specifically MS Word, PowerPoint, MS Project
• Programming and scripting languages experience
• Teamwork skills
• Analytical skills
• Communication skills

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.