Director of Product Management (100% Remote or Hybrid Brooklyn, NY)

The Mom Project is excited to partner with Etsy in their search for a Director of Product Management contractor to join their team for a 6-month contract!

About The Role

The Director will own and oversee three squads Loyalty & Incentives, Occasions, and CRM within the Buyer Experience group. The focus of this team is to deliver high-quality, compelling experiences that feel more rewarding, drive greater value, and bring buyers back more often. This role requires close partnership with Marketing, Relevance, and Seller-side teams, among other cross-functional stakeholders.

The 6-month interim engagement covers a pivotal planning period ahead of Etsy s 2027 strategy, and the successful candidate will be responsible for ensuring teams deliver well-informed roadmaps aligned to longer-term outcomes.

Requirements

• 10+ years of product management experience, 3-5 years at Director level or above leading multi-squad organizations in consumer-facing products; demonstrated ability to set vision, develop roadmaps, and deliver measurable business outcomes across complex, matrixed environments.
• Deep domain expertise in buyer retention and engagement, including hands-on ownership of loyalty programs, CRM strategy, lifecycle marketing, or incentives with a track record of improving retention, repeat purchase rate, or LTV at meaningful scale.
• Proven ability to lead through data and ML-driven product development, comfortable partnering with applied ML and data science teams to translate model outputs into buyer-facing experiences; familiarity with personalization, propensity modeling, or recommendation systems is a strong plus.
• Strong cross-functional leadership and executive communication skills, with experience aligning Marketing, Engineering, Design, and Seller-side stakeholders around a shared strategy and presenting confidently to senior leadership and C-suite audiences.
• Strategic planning acumen in high-velocity periods, including ownership of annual and multi-year planning cycles, translating company-level OKRs into squad-level goals, and making resource prioritization tradeoffs under ambiguity.
• Experience operating in a two-sided or marketplace business model, with an appreciation for how buyer engagement strategies intersect with seller health and the ability to navigate that tension thoughtfully.

100% Remote

EST Working Hours

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd-Party Employer of Record (Available upon completion of waiting period for eligible arrangements)

Benefits: Medical, Dental, and 401k (no match