Director, Supply Chain and Product-to-Market Communications (San Francisco, CA)

Our Customer is an American worldwise clothing and accessories retailer, founded in 1969. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands. Their clothes are availabile in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.

We are seeking a Director, Supply Chain & Product-to-Market Communications on a contract basis to support their business needs. This role is on-site in San Francisco, CA.

Qualifications:

• Develop and implement a strategic communications plan aligned with supply chain and broader business objectives.
• Collaborate with senior leadership to define key messages and communication priorities.
• Create and manage internal communication programs to keep employees informed about supply chain initiatives and organizational changes.
• Partner across product, sourcing, merchandising, operations, technology, and change management teams to ensure alignment and message consistency.
• Work with Change Management and HR teams to deliver communications that support transformation and adoption efforts.
• Develop content for internal newsletters, intranet sites, emails, presentations, and other communication channels.
• Oversee external communications related to supply chain operations, including press releases, media relations, social media content, and stakeholder communication.
• Build and maintain relationships with media outlets to drive positive coverage of supply chain initiatives.
• Lead crisis communication efforts related to supply chain disruptions; develop contingency plans and ensure timely information distribution.
• Engage with suppliers, logistics partners, regulatory bodies, and community organizations to strengthen communication transparency.
• Produce high-quality written materials, including executive speeches, talking points, blog posts, and white papers on supply chain and industry trends.
• Establish and track metrics to measure communication effectiveness and report on impact against business goals.
• Lead and develop a team of communication professionals, fostering collaboration, innovation, and talent growth.

Skills and Qualifications:

• Bachelor’s degree in Communications, Journalism, Public Relations, or related field.
• Minimum 10 years of experience in corporate communications, preferably within retail or supply chain environments.
• Proven experience in developing and executing strategic communication plans.
• Strong writing, editing, and presentation skills.
• Experience in crisis communication and managing sensitive issues.
• Ability to build strong relationships with senior leaders, media representatives, and external partners.
• Experience with digital and social media communication platforms.
• Demonstrated leadership and team management capabilities.
• Strong analytical skills and experience measuring communication performance.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.