Documentation Engineer/Technical Writer Lead

***Please note, that all applicants applying for US job openings must be legally authorized to work in the United States.***

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Documentation Engineer/Technical Writer Lead on a contract basis to document the industry-leading software and technology for developers around the world. The team teaches some of the world’s most brilliant engineers how to build incredibly complex applications and experiences. The candidate in this role will have a demonstrated track record of effectively capturing and communicating technical concepts related to software development procedures. This role is a hybrid setup with 3 days onsite and 2 days remote in Burlingame, CA.

What You’ll Do:

• Create and maintain documentation and related development materials for tools, products, and platforms that form the typical flows of software development
• Work closely with engineering, product, and support teams to ensure the quality and accuracy of the content
• Design, draft, and edit technical and process documentation
• Support multiple programming languages and development platforms
• Create and maintain code samples and sample applications, as needed

Must-Haves:

• 10+ years of relevant work experience
• 8+ years of experience authoring complex technical documentation for an engineering audience
• Program management/team lead experience
• Experience with SDK or API documentation for a technical audience
• Experience working with markdown content formatting
• Experience interpreting example code so that it can be explained to users
• Experience using source control to manage and publish content
• Established record of project ownership, project management, and self-direction
• Established record of leadership, either through management or ownership of multi-owner workstreams
• Experience collaborating effectively across multiple teams and competing deadlines
• Clear, concise content, scientific in nature, resonates across all levels of the business
• Ability to work independently, managing one’s time
• Comfortable working in a very technical field
• Strong knowledge of principles and methods for curriculum and training
• Python experience

Education:

• Bachelor’s Degree required
• Master's Degree preferred

Hours & Location:

• M-F, 40 hours/week. This role will be a hybrid setup with 3 days onsite and 2 days remote in Burlingame, CA.

Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
• Accrued PTO: Up to 15 days per 12 months on assignment
• New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.