Electronic Communications and Discovery Engineer

Our Customer is an independent investment management firm dedicated to delivering an investment experience that helps people get more out of life. They manage $1,198.7 billion in assets on behalf of clients worldwide with the help of over 8,000 highly engaged and motivated employees focused on client needs. They actively encourage their people to collaborate to find the best ideas and solutions for clients, leveraging the tremendous diversity of thought that exists across their global organization.

We are seeking an Electronic Communications & Discovery Engineer on a contract basis to help support our Customer’s business needs. This role is a hybrid setup (onsite 3 days a week) in Houston, TX.

As an Electronic Communications & Discovery Engineer, you will be responsible for ensuring that the company complies with the global regulatory requirements and its own policy for electronic communications. You will design, implement, test, and troubleshoot the systems and processes that capture, store, and monitor all forms of electronic communication used in a business context, including email, chat, SMS, social media, voice, and video communication. You will also use the tools and features that enable the search, review, analysis, and export of electronic communication data for compliance, legal, and audit purposes. You will work closely with the compliance, legal, and audit teams to support the preservation, collection, and production of electronic communication data in response to regulatory requests, investigations, and litigation.


Responsibilities:

• Project delivery pertaining to archiving and journaling solutions for electronic communication.
• The incumbent will focus on improving the state of Archiving, Journaling and Monitoring of these solutions.
• Understand the financial services requirements for electronic communication captures across all applications, including the regulatory standards, best practices, and industry trends.
• Protect the confidentiality and integrity of the electronic communication system, including ensuring the security and privacy of the electronic communication data and preventing unauthorized access, use, or disclosure.
• Act ethically and professionally in all electronic communication, including avoiding any inappropriate, offensive, or misleading content, as well as any conflicts of interest, insider trading, or market manipulation.
• Comply with the regulatory recordkeeping requirements, including retaining, archiving, and producing the electronic communication data according to the applicable laws and regulations.
• Follow company policies and procedures, including adhering to the approved applications and platforms for electronic communication, reporting any violations or issues, and cooperating with the compliance, legal, and audit teams.
• Analyze requirements, design, build and test solutions and enhancements.
• Take ownership of project assignments and deliver a successful implementation.
• Participate in the meetings pertaining to new build activities.
• Engage with the team and have a detailed plan for new and ongoing projects.
• Act as a coordinator/ implementer for assigned project activity.
• Identify improvements that can be made to the team and drive the efforts.
• Assist with streamlining, simplification, and in general improvement of systems’ efficiencies through the effective use of technology, lateral thinking, and creativity.
• Contribute to the migration of on-premises applications to cloud solutions
• Collaborate with other Technology teams to deliver world-class services from a Technology Infrastructure standpoint.
• Coach and mentor, the Operations team such that they are ready to own and support new services.
• Prepare all necessary documentation and processes to enable ongoing support of the systems.

Qualifications:

• At least 3 years of experience in electronic communications compliance, archiving, and discovery in the financial services industry.
• Possess strong working experience on – Journaling and Archiving Solutions with a focus in the financial industry
• Financial services requirements for electronic communication captures across all applications including eDiscovery and Surveillance Solutions
• Enterprise Vault Archiving, Journaling, and working knowledge of Discovery and Compliance Accelerator
• 3rd Party Connectors to capture all forms of electronic communication including but not limited to email, chat, SMS mobile.
• O365 – Security and Compliance Center
• Security minded approach

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.