Employee Relations Advisor (Hybrid - Mountain View, CA)

Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.

We are seeking an Employee Relations Advisor on a contract basis to support our Customer's business needs. This role is hybrid in San Diego, Mountain View, CA.

Responsibilities:

• Manage a caseload of workplace conflicts and employee escalations appropriate to skill level
• Work autonomously and in collaboration with HR teams, managers, and employees to resolve issues
• Follow established protocols and contribute to updates of playbooks and processes
• Utilize technology to manage cases and maintain accurate documentation
• Apply critical thinking and analytical skills to assess and resolve complex employee relations matters
• Maintain objectivity, emotional intelligence, and fairness when managing conflicts or performance concerns
• Consult with senior team members or managers as needed for oversight on sensitive cases
• Continuously seek opportunities for learning and improvement in employee experience and operational effectiveness

Skills and Qualifications:

• 3–5 years of employee relations experience, or equivalent HR experience (HR Generalist/HRBP)
• Juris Doctor (J.D.) highly preferred
• Demonstrated ownership of execution and operational excellence
• Strong interpersonal and communication skills (verbal and written) for engaging leaders, management, and employees
• Strong analytical and critical thinking abilities
• High emotional intelligence, empathy, and the ability to build trust and human connections easily
• Ability to objectively assess situations from multiple perspectives to reach fair outcomes
• Growth mindset with interest in learning trends and continuously improving processes

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.