Employee Relations Manager (Hybrid - Sunnyvale, CA/Peachtree Corners, GA)

***Please note that our customer is currently not considering applicants from the following locations: Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, and Tennessee.***

Our Customer is a corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery. Founded in 1995, their goal was to create innovative, robotic-assisted systems that help empower doctors and hospitals to make surgery less invasive than an open approach. Working with the top medical professionals, they continue to develop new, minimally invasive surgical platforms and future diagnostic tools to help solve complex healthcare challenges around the world.

We are seeking an Employee Relations Manager on a contract basis to support our Customer's business needs. This role is a hybrid setup in Sunnyvale, CA, or Peachtree Corners, GA.

As a member of the People Solutions team, the Employee Relations Manager will be responsible for partnering with HR leaders and the Legal team to provide ongoing coaching and guidance on matters such as, but not limited to, HR compliance, general performance issues, corrective actions, basic policy violations, involuntary exits, and other bespoke/non-standard employment matters as needed to support the business. This role is responsible for conducting investigations in response to escalations across the business related to topics such as performance, co-worker disagreements, etc. The position will work in close partnership with the Legal team to escalate allegations and concerns that pose substantial risks to the company. Responsible for identifying barriers and mitigating risks when it comes to compliance with local, state, and federal laws.

Responsibilities:

• Manage a high volume of employee relations cases (15–20 cases at any time), including: Employee complaints, Grievances, Policy and compliance issues, Reductions in force (RIF), Leaves of absence (LOA) and accommodations
• Conduct investigations from intake through resolution
• Conduct internal investigations for behavioral/workplace culture issues and, as needed, misconduct in a timely manner, applying appropriate investigation plan, interviewing techniques with supporting documentation, and outcome/conclusion summary.
• Partner with the Legal team for issue escalation and training of HR team members in conducting thorough investigations.
• Identify areas of opportunity for compliance education and training for managers and business leaders and partner with COEs to develop and deliver training, as needed.
• Contribute to various HR Projects and guide project team in adhering to data and process compliance.
• Assist with audits of HR policies, job descriptions, employment agreements, proprietary and confidentiality agreements, and employee handbooks to ensure compliance with applicable local laws.
• Provide investigation case and issue trend data and actionable feedback to Legal, HRBP teams, and senior leaders to reduce overall risk in the organization.
• Conduct ER metrics and trend analysis with proactive recommendations on policies and programs to address cases, trends, and/or topics
• Lead the evolution and improvement of the framework (process, tools, guides, etc.) for managing internal allegations and claims, conducting and appropriately reporting and documenting employee relations investigations.
• Collaborate with HR Business Leaders and employment counsel on crucial employee relations matters.
• Assists in the development, roll out, interpretation, and updating of ER processes/programs to global organization.
• M&A support (synergies, policy harmonization, etc.)
• Case Management for ER cases, including completing in a timely, but thorough manner, and case entry/tracking

Qualifications

• 5–7+ years of employee relations experience (preferably dedicated ER work)
• Proven experience in conducting investigations at all levels, including escalated or senior-level cases
• Experience managing ADA, FMLA, and LOA/accommodation cases, Title VII, EEOC regulations, Grievance process
• Certifications such as PHR, SPHR, or SHRM are a plus, but not required
• ServiceNow experience
• BS/BA required
• Relevant work experience

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.