Customer & Data Support Analyst (100% Remote)

Our Customer is a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. They exist to make their customers’ complex projects simple, successful and sustainable. With over 1 million customers, they have a very distinctive culture anchored in customer service. “We are a relationship business. Together we help build more than homes and office buildings. We help build relationships, trust, confidence and community.”

We are seeking an Enterprise Data Operator on a contract basis to support their business needs. This role is 100% remote.

Responsibilities:

• Work through tickets and have to handle each request
• Maintains data entry requirements by following data program techniques and procedures.
• Detect errors by the use of verifying procedures and make changes as instructed.
• May transcribe data from source material into computer-compatible format.
• Require the ability to exercise independent judgment and employ basic reasoning skills.
• Proofread and edit own work and exercises some judgment in determining letter and report formats.
• Maintain records of data input.
• Provide key support for functional groups, including performance of a wide variety of specialized clerical functions involving compiling and arranging data, making computations, laying out and preparing reports, processing and coding documents, and maintaining specialized and comprehensive records and filing.
• Make standard calculations to accurately compile and report statistics.
• Gather, compile, and verify information and enter it accurately into documents such as reports, presentations, or forms; and office systems such as databases or spreadsheets.
• Participates in associate meetings and communicates any concerns to management.
• Adhering to all policies, rules, regulations, and procedures.
• Performing other duties or functions as requested by management.

Qualifications

• 1-2 years of Microsoft Office, Excel, Outlook, Teams, etc.
• Attention to detail
• Data integrity - making sure that data is accurate
• Customer service skills - on the phone as speaking with vendors throughout the day

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.