Executive Assistant

Executive Assistant (Client Advocate)

Hey Girl Friday is an Executive Assistant Agency based in the United States. We partner with kind, efficient, and innovative EAs (Client Advocates) and provide them with flexible and fulfilling work. Client Advocates take ownership of day-to-day administrative and operational tasks, forming trusted partnerships that are professional yet personal, empowering Clients to focus on high-value work and perform at their very best.

The mission of the Client Advocate is to help their Clients reclaim time, streamline operations, and drive business growth by anticipating needs, managing priorities effectively, and proactively expanding their own responsibilities to deliver increasing value. The Client Advocate contributes to Hey Girl Friday’s mission of “setting the bar” for what it means to be an exceptional Executive Assistant.

JOB COMPETENCIES

You are responsible for providing support to Clients assigned by Hey Girl Friday. Support may include and is not limited to:

• Operational + Process Excellence – Executes tasks accurately, improves workflows, and manages logistics efficiently. Follows-through on commitments with discipline and high standards. Keeps calendars, projects, and priorities flawlessly organized; minimizes errors. Perseveres despite challenges and upholds the utmost confidentiality with Client’s information.
• Communication Skills – Communicates clearly, concisely, professionally, and listens actively.
• Proactivity + Initiative – Anticipates needs, solves problems before they arise, and confidently takes ownership of new responsibilities. Contributes ideas without waiting to be asked while building and maintaining relationships with discretion and professionalism.
• Adaptability + Composure – Thrives under shifting priorities and remains calm under pressure.
• Analytical + Critical Thinking – Makes sound decisions and solves problems effectively using reasoning and insight.

CULTURAL COMPETENCIES

• Kind + Welcoming – Treats everyone with warmth, courtesy, respect, and professionalism. Contributes to Hey Girl’s culture of belonging.
• Trustworthiness + Integrity – Demonstrates honesty, accountability, and reliability in all interactions. Is transparent and takes ownership.
• Collaboration + Team Orientation – Works well with others, supports teammates, and contributes to a positive environment. Considers others in decisions and acts for the good of the team.
• Curiosity + Open-mindedness – Approaches situations with interest, listens actively, and is non-judgmental. Is eager to learn and grow and has proven posture of humility.
• Enthusiasm + Client Focus – Brings energy, positivity, and a caring, Client-centered approach. Is authentic and a good listener, builds trust and rapport with HGF and Clients. Understands the role of an Executive Assistant is important and has influence across the organization.
• Self-awareness + Empathy – Presents self professionally, communicates gracefully, and maintains composure in all situations. Recognizes their own emotions and impact on others, responds thoughtfully, and adapts behavior with empathy and respect.
• Attentiveness + Thoughtfulness – Notices details, considers impact on others, and acts thoughtfully. Is self-aware and empathetic to others.

QUALIFICATIONS

• Based in the United States
• 3+ years experience as an Executive Assistant or experience in Operations
• 3+ years experience working in a remote setting
• Available daily (Mon-Fri) during business hours in your respective time zone, and able to dedicate at least 20 hours/week (4 hours/day)
• Able to commit to a minimum of 1 year with Hey Girl Friday
• Proficiency in Google Suite + Microsoft 365 required
• Proficiency in multiple Project Management software tools
• A presentable in-home office setup including Mac or PC Computer (with webcam) and reliable devices (Wi-Fi, cellphone, etc.)
• A fast and reliable internet connection
• Ability to organize a daily workload by priorities
• Excellent written and verbal communication
• Bachelor’s degree preferred

OUTCOMES

What success looks like in this role:

• Calendar + Time Management
• • All meetings, calls, and commitments are scheduled without conflicts or missed deadlines, 100% of the time.
  • Meeting prep materials (agendas, notes, supporting docs) are delivered ≥24 hours in advance.
  • Recurring calendar processes are automated or optimized within the first 60 days.
• Email + Communication Management
• • Incoming emails triaged, prioritized, and responded to or drafted within 24 hours.
  • External communications are professional, accurate, and error-free ≥95% of the time.
  • Internal and external follow-ups from meetings/projects are completed on or ahead of schedule.
• Operational Efficiency + Process Improvement
• • At least one workflow/process improvement implemented per quarter (e.g., travel planning, reporting, document management).
  • Administrative tasks executed with zero critical errors.
  • All recurring operational tasks completed on schedule 100% of the time.
• Project + Task Execution
• • All client projects and high-priority tasks completed on or ahead of deadlines, 100% of the time.
  • Potential roadblocks are proactively identified and resolved before impacting timelines.
  • New responsibilities or tasks taken on without prompting, demonstrating initiative.
• Relationship Support
• • Internal/external stakeholders engaged professionally, with responses completed within agreed timelines.
  • Multi-party projects or meetings coordinated with zero miscommunications or missed steps.
  • Client or team satisfaction checked quarterly, with corrective actions implemented as needed.

POSITION DETAILS

Hours

Your working hours are completely dependent upon your commitment to your Client/s. Hey Girl Friday operates in hourly, weekly blocks of “5” Monday-Friday. A 5 hour commitment means 1 hour/day, a 10 hour commitment means 2 hours/day and so on. You will communicate to Hey Girl Friday the set number of hours you are hoping to work each week and Hey Girl Friday will work to ensure you have the number of hours you requested.

Benefits

• Flexible work schedule
• Virtual setup
• Boutique agency
• Pipeline of pre-vetted clients
• Invoices and contracts pre-negotiated and managed on your behalf
• Competitive pay rate of $30/hr

Terms

All information obtained and shared during your engagement with Hey Girl Friday is proprietary and confidential to Hey Girl Friday. Hey Girl Friday Advocates will be required to sign an agreement stating their adherence to the guidelines outlined in The Hey Girl Friday Guidebook pertaining, but not limited to, Client Confidentiality, Hey Girl Friday Confidentiality, Exclusivity of Services, and general guidelines for conducting as an Independent Contractor (1099) with Hey Girl Friday.