Global Digital Project Manager (Hybrid - Pleasanton, CA)

Our Customer is a software vendor of cloud-based ERP that practices human capital management and financial management applications. They offer products and services that allow customers to oversee time tracking, procurement, employee data, financial accounting, and expense management at any time and anywhere. They continue to offer enterprise-level software solutions for financial management, human resources, and planning. Their proven methodology, expertise, community, tools, and education help ensure your organization’s success.

Our Customer is seeking a Global Digital Project Manager on a contract basis to support their business needs. This role is hybrid in Pleasanton, CA.

The Global Digital Project Manager position plays a versatile role in the project initiation, planning and management of digital projects from inception through deployment, ensuring stringent quality control process is followed for all deliverables. Reporting to the Manager of Digital & Tech, this role works collaboratively with all marketing functions, as well as other functional teams outside of marketing, in the successful and timely execution of projects. The Global Digital Project Manager will juggle multiple projects simultaneously as well as ensure all project team members are on task, driving them to successful delivery while removing obstacles along the way, recognizing problem areas early and facilitating solutions. This role requires close partnership with multiple teams across Marketing, specifically Digital Marketing Management, Web Production, Campaigns, and Localization in the scoping, planning, prioritization and execution of all projects, monitoring projects and schedules, as well as partnering closely with creative, development, production and sometimes agency teams to ensure projects are completed on time. The Global Digital Project Manager also supports the Global Strategic Delivery Office team with process improvement initiatives, knowledge sharing sessions, process documentation, and other projects as needed.

Responsibilities:

• Draw on prior experience with website content publishing and multi-channel promotional programs to guide projects to successful completion
• Partner with Marketers as well creative, publishing and localization resources to define, document, and communicate project scope with all key stakeholders.
• Build project plans and schedules to support the successful execution of digital projects including campaign asset creation, graphics, copywriting, website page updates or content migrations, and global initiatives. Ensure all deliverables align with project scope and goals.
• Day-to-day management of projects, track milestones, manage task/project dependencies and proactively communicate issues.
• Organize, facilitate, and drive meetings. Determine meeting agendas, highlight key milestones, drive issue resolution, and keep track of follow up items. Summarize and communicate meeting outcomes to all stakeholders and cross-functional teams (marketing, creative, digital, web production, QA, localization, advertising, etc.) Ensure priorities are known, issues are resolved, and efforts are coordinated.
• Maintain communication with all project stakeholders to ensure inter-departmental alignment, optimization of resources, smooth handoffs, and project consistency.
• Liaise with the creative resource manager and functional leads to resource projects through a project management tool, Workfront. Manage and monitor progress, handoffs, and deliverable status leveraging the tool.
• Ensure overall project/program quality, and look for ways to streamline processes and increase overall efficiency.
• Audit projects once completed, conduct post-mortem meetings, determine improvements, and implement process changes in collaboration with the PMO team.
• Identify issues and risks and remove roadblocks to keep projects on track.
• Be an effective team member and build positive, collaborative relationships across teams and departments.
• Help continually refine the current global project management framework, including tools and processes in partnership with the PMO team.

Skills and Qualifications:

• 3-5 years in business to business marketing with proven project management experience.
• Bachelor’s degree required.
• Strong understanding of the full marketing lifecycle from planning, creative, digital production, and promotion project management and technologies.
• Demonstrated clear leadership skills and experience working on large, complex cross-functional projects with several stakeholder groups.
• Proven experience leading digital and creative projects and programs, working with cross-functional teams, and managing virtual/global teams.
• Experience with Content Management Systems and Digital Asset Management systems (AEM preferred).
• Understanding of SaaS and/or enterprise software digital marketing a plus.
• Proficient in project management tools (e.g., Workfront, Google docs, Smartsheet, MS Project, etc.)
• Prior experience working on Digital projects and Demand Gen campaigns and ability to understand marketing briefs and guide cross-functional teams.
• Prior experience working on global marketing projects, including content translations and multi-site publishing
• Excellent client-facing skills including self-presentation and clarity of verbal and written communication. Able to negotiate and manage conflict.
• Proven ability to work in a fast-paced, dynamic environment and deliver results on time; graceful under pressure.
• Impeccable attention to detail. Exceptional organizational, interpersonal, and analytical skills.
• Ability to work well in a team environment, prioritize work, and meet assigned deadlines.
• Strong interpersonal skills, ability to lead, motivate and ensure collaboration of cross-functional teams.
• Embrace change; maintain an open mind as well as flexible and adaptable in the face of ambiguity and change.
• Proactively seeks opportunities to increase knowledge, skills and abilities as well as problem solve and improve processes.
• PMP certification is a plus.
• Agency experience is a plus.
• Experience in design, advertising, or interactive a plus.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability