Global Onboarding Specialist – Immigration & I-9 (Santa Clara, CA)

Our Customer is an American multinational cybersecurity company with headquarters in Santa Clara, California. Their core products include advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. They are the global cybersecurity leader who continually delivers innovation to enable secure digital transformation - even as the pace of change is accelerating,

We are seeking a Global Onboarding Specialist – Immigration & I-9 (Santa Clara, CA) on a contract basis to support our Customer’s business needs. This role will be on-site in Santa Clara, CA.

As a Work Authorization Onboarding Specialist, you will be a subject matter expert (SME) in Work Authorization and E-Verify. You will work in an exciting, dynamic, and challenging atmosphere with people who all share the same mission of providing the best in-class experience for the candidates and new hires. You will have the opportunity to interact cross-functionally with the GMI, Legal, and HR Ops teams across the globe.

Responsibilities:

• Act as the SME in work authorization in the US; the company is looking to expand its work authorization programs to other countries in the near future
• Train new team members on work authorization and continue to provide mentoring and coaching as new updates come in from USCIS and/or other agencies
• Demonstrate excellence in managing complex I-9 cases and ensuring the team's work output is accurate and timely by pulling audit reports
• Analyze documents and prepare I-9 as a subject matter expert
• Oversee the status of I-9 cases through the utilization of technology
• Be fluent with I-9 management and other reporting tools and technologies used to manage data and information
• Engage, collaborate, and share knowledge with teams locally and regionally to ensure best practices
• Ensure self and team follow documented firm standards and policy to mitigate risk and ensure regulatory, operational, and compliance
• Support Welcome Day facilitation on rotation - 1-2x a month
• Stationed at the Interview Center to support greeting interviewing candidates as needed

Skills and Qualifications:

• Bachelor’s degree
• Expertise in I-9 compliance and U.S. work authorization (including E-Verify) (must have)
• Minimum 2 years of hands-on experience in work authorization/I-9 processes
• Strong organizational skills with high attention to detail and confidentiality
• Proficiency in Microsoft Office or Google Workspace tools
• Demonstrates a high degree of integrity and maintains confidentiality
• Flexible, yet highly organized, and able to adapt to shifting priorities, demands, and deadlines in a global, dynamic environment
• Strong written and verbal communication skills
• Attention to detail and a desire to achieve a high level of accuracy and productivity
• Not afraid of using and learning with AI

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.