Growth and Ops Specialist, Enterprise Grocery (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

Our Customer is seeking a Grocery Growth & Ops Specialist on a contract basis to help support their business needs. This role is 100% remote.

This role will be responsible for supporting the Account Managers as they grow the enterprise grocery merchants

Responsibilities:

• Ads & Promotions: Set up ads & promotions campaigns in Salesforce, working with internal cross-functional teams to ensure timely launch of and updates to campaigns. Furthermore, you’ll be responsible for developing readouts on campaign performance, leveraging SQL queries and dashboards to summarize campaign performance and develop insights & recommendations for grocery partners.
• New Store Launches: You will be responsible for launching new stores, following the 20-30 steps to launch new stores, and working with cross-functional teams to launch stores in a timely manner.
• Catalog Audits & Updates: Proactively monitor Grocery Merchant catalogs (menus), isolate issues, and work to resolve these with cross-functional teams. Also, respond to Merchant issues with catalogs, root cause the problem, and find solutions for fixing it.

Skills and Qualifications:

• 2+ years of experience in project management, operations management, or customer success
• Knowledge of SQL/CRM databases
• Good communication skills and a penchant towards urgency
• Comfortable working with outputs from databases in Excel
• Demonstrated ownership
• Experience with Salesforce, Tableau, or Sigma, or similar data visualization tools, and building Google Slides or PowerPoint presentations

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.