HR Generalist (100% Remote)

Our Customer is the world's learning company, with 32,000 employees across 70 countries worldwide. Their unique insight and world-class expertise come from their long history of working closely with teachers, learners, researchers, authors, and thought leaders. Their products and services are used by millions of teachers and learners around the world every day. Whether it’s training school leaders or educating professionals, they are helping people make progress in their lives through learning.

We are seeking a HR Generalist on a contract basis to help support our Customer’s business needs. This role is 100% remote.

Responsibilities:

• Serve as the primary HR contact for employees and managers, providing guidance on HR policies, procedures, and programs
• Partner with managers on employee relations, performance management, attendance, corrective actions, and team dynamics
• Coach managers through complex employee situations, including performance documentation and Performance Improvement Plans (PIPs)
• Apply HR policies consistently and escalate complex issues to HR Business Partners as appropriate
• Deliver responsive HR support while ensuring efficient execution of HR processes
• Coordinate annual HR programs, including performance reviews, compensation reviews, talent calibrations, and engagement surveys
• Execute HR lifecycle activities, including career architecture updates, internal transfers, promotions, onboarding support, leave of absence support, and offboarding
• Maintain HRIS data integrity by auditing organizational and career architecture changes
• Support implementation of business-specific HR initiatives, engagement activities, organizational changes, and workforce reductions
• Analyze employee data, including turnover and exit interviews, and recommend process improvements
• Partner with Talent Acquisition, HR Operations, Compensation, Payroll, and Benefits teams to resolve operational issues
• Participate in HR process improvement and operational efficiency initiatives
• Manage employee relations cases, including grievances, disciplinary actions, conflict resolution, and policy interpretation
• Conduct and support internal investigations, document findings, assess risk, and provide recommendations
• Support compliance with employment laws, company policies, and regulatory requirements
• Assist with HR audits, reporting, and documentation requests

Skills and Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience
• 3-5 years of progressive HR Generalist experience supporting professional or corporate workforces
• Experience handling employee relations matters, disciplinary processes, and workplace investigations
• Strong knowledge of employment law principles and HR best practices
• Experience working with HRIS systems
• Hands-on experience with Oracle Fusion or a similar enterprise HRIS
• Intermediate proficiency with Microsoft Excel, Word, and PowerPoint
• Demonstrated AI literacy and experience using AI tools to improve productivity
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Experience supporting hybrid, global, or geographically dispersed teams
• Experience with year-end compensation processes, role grading, job evaluation, and career architecture
• Experience supporting employee communications and organizational change management
• Strong analytical, problem-solving, and decision-making skills
• Excellent verbal, written, and interpersonal communication skills
• High level of integrity, discretion, and confidentiality
• Strong collaboration, business acumen, and cross-cultural communication skills
• Adaptability and ability to work effectively in ambiguous environments

Preferred Qualifications:

• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Experience supporting global HR initiatives
• Experience partnering with global HR teams and interpreting global HR policies

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements). Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.