Intelligence Analyst (Remote)

Our customer is an American financial services and digital payments company based in San Francisco, California. They’re working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.

We are seeking a highly motivated Intelligence Analyst on a contract basis to help support our customer's business needs. This role is 100% Remote.

Intelligence Triage & Intake

• Serve as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.)
• Review incoming internal referrals against established program criteria to determine acceptance or rejection, documenting rationale for all triage decisions
• Process external referrals from law enforcement, child safety organizations, and non-governmental agencies by logging, researching, and triaging incoming leads
• Conduct exposure and account matching across all Client product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.)
• Utilize open-source intelligence (OSINT) techniques and internal tools to identify and document associations between referred activity and Client customer accounts
• Determine and document triage outcomes (e.g., assignment created, no exposure, exposure but covered, exposure but no activity) and update tracking systems accordingly
• Route accepted referrals by creating investigation cases with appropriate tags (patterns, origins, products) and assigning to the correct investigative queues
• Process employee/contractor referrals with appropriate sensitivity handling and restricted queue routing
• Support post-SAR law enforcement outreach by collecting SAR-related metadata and escalating to team leads for formal dissemination
• Maintain accurate records across all intake trackers and assignment logs

314b Request Processing

• Receive, track, document, and triage all 314b requests from member institutions, ensuring timely and accurate responses
• Conduct open source and internal database checks on subjects related to 314b requests
• Maintain accurate records and reporting on all 314b request activity, turnaround times, and outcomes
• SAR Supporting Documentation Fulfillment
• Monitor and act upon SAR supporting documentation requests from law enforcement
• Track and document each request and follow up with law enforcement for any additional inquiries
• Interact with internal stakeholders to ensure full compliance with all applicable laws, regulations, and policies
• Escalate complex or sensitive matters to the appropriate internal teams as needed

Skills:

• 2+ years' experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused company
• Direct experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environment
• Experience processing 314b requests and/or fulfilling law enforcement documentation requests
• Knowledge of BSA/AML regulations, risks, and typologies
• Demonstrated ability to conduct exposure checks and account matching across multiple platforms and data sources
• Proficiency with open-source intelligence (OSINT) research and collections techniques
• A strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow across competing priorities
• Excellent attention to detail and organizational skills for tracking high volumes of requests and referrals
• Strong verbal and written communication skills
• Comfort working within structured workflows and documenting decisions with clear rationale

Even Better:

• Experience with SQL and/or Snowflake for conducting exposure and account research
• Familiarity with Clientchain analytics tools (Chainalysis, TRM)
• Experience with TLOxp, Lexis Nexis or similar investigative databases
• Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
• Prior experience working with FinCEN's 314(b) information-sharing program
• Experience handling sensitive employee/contractor investigations with appropriate discretion

Education:

• AS/BS Degree and relevant experience

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.