IT Business Analyst, Data Migration (Remote - EST Hours)

Our Customer is a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. They exist to make their customers’ complex projects simple, successful and sustainable. With over 1 million customers, they have a very distinctive culture anchored in customer service. “We are a relationship business. Together we help build more than homes and office buildings. We help build relationships, trust, confidence and community.”

We are seeking a contract IT Business Analyst to help support our Customer's business needs. This role is 100% remote - EST hours.

Responsibilities:

• Elicit, analyze, and document business and system requirements
• Research and analyze user requirements, costs, and benefits to support demand management documentation
• Analyze business needs to identify new processes and process improvement opportunities
• Document current-state business processes and models to identify requirements and gaps
• Analyze system inputs and outputs, data flows, hardware, software, and integration needs
• Analyze organizational factors, including roles, responsibilities, policies, and culture
• Evaluate the organizational impact of proposed software and process changes
• Facilitate working sessions and workshops to gather and define requirements
• Support the development of business case documentation
• Ensure alignment with architectural consistency and usability standards
• Define user test cases and validate results during testing phases
• Execute unit and functional test cases
• Conduct system demonstrations and support training sessions as needed
• Participate in the development and review of training materials
• Provide third-level support for production system issues and troubleshooting
• Participate in team meetings and communicate risks or concerns to leadership

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field, or equivalent experience
• 3–5 years of experience in business analysis or systems analysis
• Proven experience leading data migration initiatives from legacy systems to ERP platforms
• Strong hands-on experience with requirements gathering, documentation, and management
• Deep understanding of data structures, data quality, data mapping, transformation rules, and validation
• Experience in identifying data risks and gaps early in migration efforts
• Strong stakeholder management and communication skills with the ability to drive outcomes independently
• Working knowledge of Jira and Confluence
• Experience supporting business domains such as sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, or fulfillment
• Strong organizational and prioritization skills
• Detail-oriented, proactive, and efficient working style
• Intermediate proficiency with Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods and data mapping processes
• Ability to manage multiple complex initiatives simultaneously
• Ability to work independently and collaboratively in cross-functional teams
• Strong written and verbal communication skills for both technical and non-technical audiences
• Knowledge of software development life cycle methodologies
• Ability to learn new systems and tools quickly
• Ability to work effectively with minimal supervision in dynamic environments

Preferred Qualifications:

• Hands-on SQL experience
• Experience with Sage X3 ERP
• Experience supporting ERP solution selection and implementation

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.